Well if I can get out of my BT contract no penalty I'm doing it! Terrible customer service from day one

So how come Zen line rental is still £11.22 with no tie-in or call connection charges?

In reply to a post by professor973:

So how come Zen line rental is still £11.22 with no tie-in or call connection charges?

That's a good question, and I didn't say it was fact.

My answer to your question would be because its Zen, They have always been good with customers (to my knowledge)

Pubs pay a monthly subscription based on their rateable value ... and could be anywhere from £150/month upwards.

Hotels - a typical 200 room hotel will pay around £800/month or almost 10k/year, then there are the various clubs and sports clubs, betting shops, restaurants and more. That starts to increase number of locations significantly.

In reply to a post by mlmclaren:

and if it is related to BT sport, then shouldn't that only affect customers of BT Group owned providers and not the likes of other LLU operators such as TalkTalk

Even the likes of Sky and Talktalk are dictated to by BT for their pricing, since they rent the copper lines from BT Openreach for their MPF services. The government does regulate Openreach's wholesale pricing, though.

Historical MPF/SMPF/WLR pricing is included in this graph

Quick chart shows difference in trends over time of wholesale vs consumer in line rental. Competition failure? pic.twitter.com/YVN7Wb4MOR

— thinkbroadband.com (@thinkbroadband) August 23, 2014

In reply to a post by professor973:

So how come Zen line rental is still £11.22 with no tie-in or call connection charges?

IIRC that price isn't available with Zen broadband FTTC.

Edited by RobertoS (Sat 23-Aug-14 19:37:59)

LLU prices here. It needs a few items adding together to arrive at a single figure for MPF and SMPF, as opposed to the one for WLR I posted earlier.

In reply to a post by RobertoS:

In reply to a post by professor973:

So how come Zen line rental is still £11.22 with no tie-in or call connection charges?

IIRC that price isn't available with Zen broadband.

I thought one could take Zen ADSL broadband (broadband-only) on a one month minimum term http://www.zen.co.uk/home-office/broadband/home-offi... and also have Zen line rental at £11.22 also on a one month minimum term?

Some negotiation might be required for the combination of Zen FTTC and the Zen £11.22, one month minimum term line rental though. It would probably be slightly more expensive overall than their FTTC/line rental packages but for folks wishing to keep their line rental separate it might be an option?

Have you seen something in the Zen T&C's that says the £11.22 one month minimum term line rental is not available if one has Zen broadband? I have Zen line rental but haven't seen anything about changes to T&C if I were to take Zen ADSL on a one month minimum term.

In reply to a post by Oliver341:

In reply to a post by mlmclaren:

and if it is related to BT sport, then shouldn't that only affect customers of BT Group owned providers and not the likes of other LLU operators such as TalkTalk

Even the likes of Sky and Talktalk are dictated to by BT for their pricing, since they rent the copper lines from BT Openreach for their MPF services. The government does regulate Openreach's wholesale pricing, though.

I know that, what I should of said was if I'm a broadband customer on TalkTalk LLU that doesn't get a discount for BT Sport, why should i have to pay the extra for something I either don't get because I don't subscribe or pay full price for it through Sky or Virgin even.

That of course is if the price increases are related to BT Sport!

Edited by mlmclaren (Sat 23-Aug-14 17:27:47)