Nope, don't have sky. Wondering if it's just a generic text or whether something has gone wrong. Guess I'll need to ring.

In reply to a post by warweezil:

Just moved my phone line rental to Zen

But the cost of the line rental is similar to BT... so why move to Zen?

Just curious...

And without that Rented Line, you apparently would not have Broadband; unless you resorted to the other,generally more expensive methods of connecting to the Internet, eg mobile, satellite etc.

Also, do you have a corded, "land-line" phone attached, to receive Incoming Calls - or do you rely absolutely totally on Mobiles for both Incoming and Outgoing Calls?

Then ZEN basically pass that Line Rental cash straight on to BT, to have access to the OR/BT Line etc infrastructure!

In reply to a post by hypertony:

In reply to a post by warweezil:

Just moved my phone line rental to Zen

But the cost of the line rental is similar to BT... so why move to Zen?

Just curious...

Could it be that for £17.35 you get line rental + 5000 mins anytime calls to UK landline numbers on a monthly contact whereas for £17 you just get line rental? BTs minimum term is longer at12 months.

It's why get for your bucks that you need to focus on, not what Zen does with your income stream.

You were correct. I called up and it's a text they said they send to all customers incase they have it enabled via their sky viewing card. I said how do you know if it is or not and they said it's noted on the account. I asked why they send the text to everyone then but she wasn't sure.

Either way, I have it confirmed at least.

In reply to a post by hypertony:

In reply to a post by warweezil:

Just moved my phone line rental to Zen

But the cost of the line rental is similar to BT... so why move to Zen?

Just curious...

Maybe the £11.22pm product.

If the Line Rental is basically an OPENREACH Charge (to maintain etc the Phone Infrastructure etc), then any cross-subsidising to the ISP part of BT supplying '"FREE" BT Sports' would be illegal; and should be reported to the appropriate Regulator/s.

Can anyone enlarge on this aspect?

In reply to a post by eckiedoo:

If the Line Rental is basically an OPENREACH Charge (to maintain etc the Phone Infrastructure etc), then any cross-subsidising to the ISP part of BT supplying '"FREE" BT Sports' would be illegal; and should be reported to the appropriate Regulator/s.

Can anyone enlarge on this aspect?

It is not illegal.

Service providers purchase a line from Openreach at a regulated price as a component of the service(s) they sell to End Users. The price for the product (or bundle of products) to the End User is not regulated - the SP is free to choose whatever price they like for their product. The rationale being that a competitive market will 'self-regulate' pricing at the retail level.

There is the 'Margin Squeeze test', which is to ensure that pricing is not too low and covers costs and a profit (margin).
This is to prevent predatory pricing where something is sold below cost to the detriment of competitors who would be put out of business if they sold at the same (loss making) price.

An analogy could be a company buys components from suppliers (let say microchips) that they use in building a computer. They buy these chips at the same price as every other customer of the supplier. They can choose to sell the computer at whatever price they like. The purchase of the components is one element of cost (and will no doubt influence the final price as costs need to be less than price), but price won't equal cost.

If the final price of the computer is deemed too high by End Users, they can or will buy from a lower priced competitor.

Edited by deleted (Fri 29-Aug-14 10:25:08)

In reply to a post by hypertony:

£17 line rental!! I only use it for broadband!! :/

And how do you think the signals for your broadband travel between you and the cabinet/exchange? Line Rental pays for the maintenance of that connection and investment in improving it.

If you don't want to pay line rental sign up for a mobile or satellite service.