Is your HG612 unlocked? We could do with the xdslcmd info --show output.

Hope these help

Mode VDSL2
Traffic type PTM
DSL synchronization status Up
DSL up time 0

Downstream Upstream
Attainable rate (kbit/s) 73616 29142
SNR margin (dB) 6.2 15.1
Line attenuation (dB) 15 0
Output power (dBmV) 12.6 6.7

Path 0

Path 1
Downstream Upstream Downstream Upstream
Line rate (kbit/s) 64346 19999 0 0
CRC errors 300 0 0 0
FEC errors 28 14 0 0
HEC errors 53 0 0 0

Edited by blfamily (Thu 09-Jul-15 21:01:36)

on second thoughts, that's taken from the gui not telnet

Edited by deleted (Thu 09-Jul-15 23:04:57)

Indeed.

It's the full info --show we need, as I asked for earlier.

This sounds exactly like what happened to my dads connection. I did put a openreach modem and just left it for about a week. It's now the fastest his line has ever been.

xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 29059 Kbps, Downstream rate = 73616 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 64346 Kbps

Discovery Phase (Initial) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3970)
Medley Phase (Final) Band Plan
US: (7,32) (871,1205) (1972,2782)
DS: (33,859) (1216,1961) (2793,3970)
VDSL Port Details Upstream Downst
ream
Attainable Net Data Rate: 29059 kbps 73616 kbps
Actual Aggregate Tx Power: 6.7 dBm 12.6 dBm
====================================================================================
VDSL Band Status U0 U1 U2 U3 U4 D1 D2 D3
Line Attenuation(dB): 3.8 18.9 28.3 N/A N/A 9.9 23.6 35.8
Signal Attenuation(dB): 3.8 18.3 27.5 N/A N/A 13.9 23.4 35.8
SNR Margin(dB): 15.1 15.1 15.1 N/A N/A 6.2 6.2 6.2
TX Power(dBm): -7.2 -25.4 6.5 N/A N/A 8.6 7.7 7.1
#

Hope this is fine - copied from Kitz to get the correct telnet instruction

Edited by blfamily (Fri 10-Jul-15 08:03:24)

That's the pbParams. I gave you the correct command in my 10:09:06 post yesterday .

Edited by RobertoS (Fri 10-Jul-15 10:12:43)

Welcome Visiting Huawei Home Gateway
Copyright by Huawei Technologies Co., Ltd.
Login:admin
Password:
ATP>sh


BusyBox v1.9.1 (2014-01-21 16:44:38 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.

# xdslcmd info --show
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 29111 Kbps, Downstream rate = 73616 Kbps
Bearer: 0, Upstream rate = 19999 Kbps, Downstream rate = 64346 Kbps

Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 6.2 15.1
Attn(dB): 15.0 0.0
Pwr(dBm): 12.6 6.7
VDSL2 framing
Bearer 0
MSGc: 18 26
B: 51 237
M: 1 1
T: 64 42
R: 12 16
S: 0.0257 0.3781
L: 19912 5374
D: 1259 1
I: 64 127
N: 64 254
Counters
Bearer 0
OHF: 75991973 2042090
OHFErr: 45 35
RS: 2273922366 870750
RSCorr: 252429 185
RSUnCorr: 491 0

Bearer 0
HEC: 93 0
OCD: 3 0
LCD: 3 0
Total Cells: 2648164269 0
Data Cells: 244944586 0
Drop Cells: 0
Bit Errors: 0 0

ES: 14 33
SES: 0 0
UAS: 23 23
AS: 125545

Bearer 0
INP: 3.00 0.00
INPRein: 0.00 0.00
delay: 8 0
PER: 1.65 3.98
OR: 116.21 64.22
AgR: 64462.19 20063.54

Bitswap: 78740/78740 91/91

#

There's the direct explanation of the loss of speed. "D: 1259 1". That's downstream interleaving, which typically takes up to 11Mbps off the sync speed. Strangely it also adds to the "Max" figure.

You also have, as normal with interleaving on, "delay: 8 0", which is a straight 8ms addition to downstream latency.

That's about the minimum effect the Openreach DLM has when it imposes interleaving. It takes a few weeks to remove it automatically if the error rates stay low. Very few ISPs would want to get the line reset, as DLM is doing exactly what Openreach intend.

You could ask BT if you wish, but I expect you are looking at around the end of the month for it to self-fix.

Edited by RobertoS (Fri 10-Jul-15 19:14:37)

thank you RobertoS