I'm sure it will work if you plug the Hub into the HG612 using ethernet

Hahaha I'm surprised he hasn't asked me to do that yet

So what are they giving to new customers?

HH5 I guess

In reply to a post by BatBoy:

So how do new customers plug them in?

New customers get a different package which comes with the cables.

Do you know if it works with a HG612?

I just got disconnected and when I reconnected, I'm back at 60Mbps which is what I was at before I joined BT in April from Plusnet.

Asked what he did and he said an SNR reset.

Ooo, that's interesting because they "can't do that"

Hahaha that's what I thought!

I reckon I had a noob on the other end that din't know he wasn't allowed to admit to being able to do 'technical' things

Still weird that plugging in the Smart Hub caused this but I'm happy my speed is back. Now to see if there's any way to get DslStats working with it. I'm pretty sure I know the answer

In reply to a post by BatBoy:

Do you know if it works with a HG612?

It doesn't, you use the new Smart Hub instead