In reply to a post by Alnath:

It is firmware SG4B100021F4 that is giving problems, if you are on the earlier SG4B100021EC everything is ok .

BT now seem to be pushing out a newer one with the issues resolved one thankfully.

Yep I'm on the EC one.

Thanks for the reply Paul,

I have, and nothing was working so I took it off and put his HH5B back on because that didn't seem to have any problem..

Except for 2 really weird ones.

1. His laptop wouldn't connect - nothing in fact would connect to the 2G band (he has some Lifx light bulbs too)

2. We have a fairly powerful OVH server and through the HH5B his FTP download speeds were being throttled to around 2mbps - no idea why and it happened on every device.

But when I put the Smart Hub on - the problem went away and he was getting full line speed through it. And no where on the internet can I find out why!

In reply to a post by Alnath:

I think the only difference is the WAN port but don't hold me to that.

I seem to be the only person that is happy with the HH6, it really is superb and only reboots once a fortnight in typical BT fashion. The range on the 5GHz side is much improved over my HH5 and the speed and range on the 2.4GHz side is a massive improvement.

Lots of WiFi problems seem to be with Apple devices though and we don't have any Apple products.

We have loads of Apple devices and a HH6 and I've never had a problem. It's been an improvement over the HH5 as far as I'm concerned.

In reply to a post by Alnath:

I think the only difference is the WAN port but don't hold me to that.

I seem to be the only person that is happy with the HH6, it really is superb and only reboots once a fortnight in typical BT fashion. The range on the 5GHz side is much improved over my HH5 and the speed and range on the 2.4GHz side is a massive improvement.

Lots of WiFi problems seem to be with Apple devices though and we don't have any Apple products.

We have loads of Apple devices and a HH6 and I've never had a problem. It's been an improvement over the HH5 as far as I'm concerned.

But does it lead to double posts?

Maybe one was posted on 2.4Ghz and the other on 5Ghz?

In reply to a post by BatBoy:

But does it lead to double posts?

Paul

In reply to a post by Icaras:

In reply to a post by Alnath:

I think the only difference is the WAN port but don't hold me to that.

I seem to be the only person that is happy with the HH6, it really is superb and only reboots once a fortnight in typical BT fashion. The range on the 5GHz side is much improved over my HH5 and the speed and range on the 2.4GHz side is a massive improvement.

Lots of WiFi problems seem to be with Apple devices though and we don't have any Apple products.

We have loads of Apple devices and a HH6 and I've never had a problem. It's been an improvement over the HH5 as far as I'm concerned.

You wont have a problem if you aren't running SG4B100021F4

When was this firmware pushed out?

I've had two Hub 6s and neither of them got this firmware.

My first hub 6 I knocked straight off the side and smashed it on the floor! BT took pity on me and replaced for free.

In reply to a post by ukhardy07:

When was this firmware pushed out?

I've had two Hub 6s and neither of them got this firmware.

My first hub 6 I knocked straight off the side and smashed it on the floor! BT took pity on me and replaced for free.

Well our Smart Hub did a reboot about 16 mins ago and took a lot longer to connect up to the ONT.
When it finally connected all back up I did a speed test and noticed that we now have IPv6 enabled and that our smart hub is now running a newer firmware.

Product name: BT Hub 6A
Firmware version: SG4B10002236
Firmware updated: 24-Oct-2016
Board version: 1.0
Gui version: 1.32.0
WAN: PPP Connected
...
Software variant: -
Boot loader: 7.33.1

Hub IPv6 status: Enabled
IPv6 network status: Enabled

Just in case anyone asks, no Band steering is still not enabled on the Wi-Fi.

I also did a TBB Speed Test and it shows its using IPv6, so I guess its now got IPv6

Paul