OK, here's a website that may be useful - https://www.nomoreransom.org/en/index.html
I have no connection with them or any experience of the organisation that runs it - however I found the link from a source I trust. They make decryption tools available for free for cases where the encryption has been broken. The malware you have was broken a year ago by BitDefender working with the Romanian police (and EuroPol).
I'm not sure how technical you will have to be in using their tool, but if you need any help let me know.

Great suggestion, I never knew about this site.

That site is really where the UK police need to send victims of ransomware.

I should add that not every site that you might come across if you search for a decryption tool is to be trusted! Lots of criminals rely on distributing malware "removal" tools in order to install malware.

Edited by sheephouse (Fri 22-Nov-19 16:06:32)

Thank you so much sheephouse!

Well done sheephouse. Let's hope it works.

Do let me know how you get on. There's not many things that irritate me as much as relatively clever people misusing their talents by trying to be crooks.

Good sharing of intel research to help others out.

I would like to think I was of good IT knowledge and I didn't come across it when searching for something to decrypt it

Sometimes it's tricky to think of the most relevant search terms. This one works well:

https://www.google.com/search?q=decrypt+ransomware

I haven't managed to read all the 2.2million results yet, I will let you know when I have

In reply to a post by MoM:

I haven't managed to read all the 2.2million results yet, I will let you know when I have

No need, the first result after the adverts is the one we wanted!