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Standard User NBK
(experienced) Sun 01-May-22 20:15:12
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Re: Absolute hate of Smart Hub 2.


[re: smouty] [link to this post]
 
In reply to a post by smouty:
I saw BT temporarily pulled the plug on further digital voice rollouts until the power issue is resolved.

https://newsroom.bt.com/were-pausing-our-digital-voi...


If only that were accurate.
In reality they paused in-contract migrations but if renewing, especially on a fibre priority exchange, they force you over anyway.

Currently Plusnet "80/20" FTTC
Standard User trolleybus
(experienced) Sun 01-May-22 22:58:30
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Re: Absolute hate of Smart Hub 2.


[re: NBK] [link to this post]
 
In reply to a post by NBK:
In reply to a post by smouty:
I saw BT temporarily pulled the plug on further digital voice rollouts until the power issue is resolved.

https://newsroom.bt.com/were-pausing-our-digital-voi...


If only that were accurate.
In reality they paused in-contract migrations but if renewing, especially on a fibre priority exchange, they force you over anyway.


Correction only in so much as you can use any hosted VoIP provider, if so desired,.in conjunction with the ISP providing the FTTP service.
Standard User zyborg47
(legend) Tue 03-May-22 08:32:58
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Re: Absolute hate of Smart Hub 2.


[re: NBK] [link to this post]
 
In reply to a post by NBK:
In reply to a post by smouty:
I saw BT temporarily pulled the plug on further digital voice rollouts until the power issue is resolved.

https://newsroom.bt.com/were-pausing-our-digital-voi...


If only that were accurate.
In reality they paused in-contract migrations but if renewing, especially on a fibre priority exchange, they force you over anyway.



At least they have realised that something needs to be done. I know that a lot of people use mobiles, but some still rely on home phones and what about those that don't have broadband?
It is just another gadget that can go wrong.

Adrian

Desktop machine Ryzen powered with windows something or other.

Plusnet FTTC


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Standard User NBK
(experienced) Tue 03-May-22 13:51:25
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Re: Absolute hate of Smart Hub 2.


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by NBK:
I mean....yes I baulk at the additional costs of it. My parents, the ones who pay for their service, are elderly pensioners. Maybe when you're that old you'd understand?
I maybe their age I couldn't possibly say wink

I personally would have ported the number to a cheap VOIP provider and used my own router rather than the SH2 if I thought its was as bad as you\they do.

Maybe some kind son of mine would have bought me an ATA for a present if I couldn't have afforded it smile


Sadly didn't know it was this bad ahead of time and the son recently spent a grand on car repairs frown

Currently Plusnet "80/20" FTTC
Standard User trolleybus
(experienced) Tue 03-May-22 21:48:55
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Re: Absolute hate of Smart Hub 2.


[re: NBK] [link to this post]
 
In reply to a post by NBK:
In reply to a post by trolleybus:
In reply to a post by NBK:
Extra cost limits choice where with BT equipment (including DV adapters) was free, with a VoIP provider you typically have to pay out for equipment :|

Of course if you just pick up the phone and ask your existing ISP to upgrade you to FTTP, then more fool you without doing your homework first.


Not more fool me at all since, as stated in other posts, I didn't order the renewal (and everybody was unaware it would be switched to FTTP/DV as was just expecting renewal on the FTTC).


Then ask for a recording of the call to determine you were mislead in anyway.
Standard User broadbandjockey
(committed) Wed 04-May-22 15:54:22
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Re: Absolute hate of Smart Hub 2.


[re: j0hn83] [link to this post]
 
In reply to a post by j0hn83:
In reply to a post by pluralist:
Am I right in thinking BT Voice is to a considerable extent a deliberate non-industry-standard way of locking in customers?


Zen require you to use 1 of their pre configured Fritzboxes to use their VOIP.
I think Hyperoptic require their CPE for their VOIP.
Virgin require the Virgin Hub for VOIP, though at least that works in modem mode.
Sky require their hub... etc...

It's becoming common place.


It's a bit pointless having defined standards for various connection protocols, if Ofcom just sit back and let the ISPs devise their own proprietary systems !
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