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Standard User MHC
(sensei) Wed 23-Nov-22 11:52:20
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Re: Connecting Smart Hub 2


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
In reply to a post by MHC:
I have about 6 SH2s sitting here unused!

I know you’re a bit of a BT fan @MHC, but even that’s taking it to an extreme! 😅😎


Well, they kept sending them to me ... when my FTTP first went in with the SmartHub - Business 300/50, I was testing it out and getting the full 300 down, but upstream was just 30-35 but with a consumer SH2 I could get a full 50, they sent a replacement - same problem, then another and also from BT a Consumer SH2. Business - 30-35, Consumer 50, Ubiquiti Security Gateway 50.

I ran an documented a full set of tests using BT Speedtest, TBB, speedtest.net and another site for Business Hub x2 , Consumer SH2, USG with five readings from each site. And sent the full set to BT that showed an issue with Business Hubs on 300/50 FTTP or should that be 300/30. Took a good half day. My reward - keep the hubs and a £250 bill credit! and then a couple more hubs arrived.

It was just at the SmartHub to SmartHub2 changeover - so a couole at the bottom of the pile are probably the SH though.


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M H C


taurus excreta cerebrum vincit
Standard User Pheasant
(knowledge is power) Wed 23-Nov-22 12:16:42
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Re: Connecting Smart Hub 2


[re: MHC] [link to this post]
 
I’ll know whose door to knock on if ever I need an SH/2 or three 👍😀
Standard User MHC
(sensei) Wed 23-Nov-22 13:18:25
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Re: Connecting Smart Hub 2


[re: Pheasant] [link to this post]
 
To be honest, I am probably going to dispose of some especially the original Business SHs - the one not on the equipment list BT have for us. They are just sitting gathering dust!


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit


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Standard User nredwood
(eat-sleep-adslguide) Thu 24-Nov-22 20:09:12
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Re: Connecting Smart Hub 2


[re: MHC] [link to this post]
 
Yes a BT system

This is the URL

https://bt.com/dvequipment

6 SH2's!

I have an unused SH1 as a backup

BT Infinity Option 3 200Mb
Standard User nredwood
(eat-sleep-adslguide) Thu 24-Nov-22 20:18:24
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Re: Connecting Smart Hub 2


[re: MHC] [link to this post]
 
Interesting

I'm on Full Fibre 300
Can't remember what upstream is

I've tested over wireless however yet to test wired

BT Infinity Option 3 200Mb
Standard User nredwood
(eat-sleep-adslguide) Tue 06-Dec-22 21:49:59
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Re: Connecting Smart Hub 2


[re: nredwood] [link to this post]
 
Sent another text requesting a handset
Alexa phone arrived finally today having got stuck due to the posties being on strike

BT Infinity Option 3 200Mb
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