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Standard User BarkingMad
(member) Sat 03-Jun-23 20:53:59
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Re: Digital Voice and existing equipment


[re: iannewson] [link to this post]
 
My parents FTTP DV is early next week.

Does anyone know if there are any stats from the SH2 for a FTTP connection? Or possibly the ONT? For example, connection speeds etc? If not, I suppose we could always run speeds tests, and tracert to see some stats.
Standard User candlerb
(knowledge is power) Sun 04-Jun-23 15:19:43
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Re: Digital Voice and existing equipment


[re: BarkingMad] [link to this post]
 
In reply to a post by BarkingMad:
My parents FTTP DV is early next week.

Does anyone know if there are any stats from the SH2 for a FTTP connection? Or possibly the ONT? For example, connection speeds etc? If not, I suppose we could always run speeds tests, and tracert to see some stats.

The connection between the router and the ONT is ethernet, at a fixed 1G/1G speed (*). There's nothing to see (except if a bad cable has caused the ethernet speed to drop to 100M/100M)

The ONT doesn't have any stats interface accessible to the end user. The raw modulation speed is also fixed, at 2.4G down / 1.2G up, and then the packets are rate-limited to match the speed you have paid for. The sort of stats that it can collect, like optical levels and bit error rates, are available to Openreach to see, but not us plebs.

(*) Or 2.5G/2.5G if your parents are trialists for the new 1.2G or 1.8G services from Openreach. I think this is unlikely.
Standard User Pheasant
(eat-sleep-adslguide) Sun 04-Jun-23 21:30:53
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Re: Digital Voice and existing equipment


[re: BarkingMad] [link to this post]
 
In reply to a post by BarkingMad:
I suppose we'll need to have a second OR fibre line into the property if they decide in two years time to split the BT DV line.

...I will be splitting our services in 18 months time.

By "split the BT DV line", If you mean decouple the landline number that is bundled in with the BT package - such that it can be *ported* to another voice service provider for them to host the number for you, then no you don't need a separate fibre into the property.

Landline telephone numbers are no longer associated / tied with physical circuits and there is certainly no 1-to-1 relationship between them, as I think you may be implying.

You can in future port the number to another provider and run it over the one same fibre connection. It's just a VoIP service. There are caveats around the manner and timing in which your port numbers, especially in relation to a bundled broadband and voice agreement. Doing this generally terminates all the services within the agreement including the broadband.

However you could in theory and practise have dozens of VoIP enabled numbers running simultaneously over a single fibre broadband service. the bandwidth calls use is relatively small compared to what is available on the broadband connection overall.


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Standard User BarkingMad
(member) Mon 05-Jun-23 13:06:27
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Re: Digital Voice and existing equipment


[re: BarkingMad] [link to this post]
 
FTTP installed this morning with DV. We tested phones: 17070 identifies the same circuit id on the PSTN and FTTP lines. When we made an incoming call, the PSTN and DV connected handsets rang.

Over the last hour, things have changed. Incoming calls ring on the PSTN line, and the line still has the correct circuit id according to 17070

However, incoming calls using the new DV do not ring. I've tested with a phone that was working this morning connected into the DV port on the SH2. I have also tested with the supplied BT Essential digital home phone. My mobile hears the call ringing but no sound in the property. If I pick up the handsets (wired or wireless) whilst I am ringing the circuit from my mobile, I get a dialtone.

It is like BT isn't routing the call to DV.

Is this expected in the hours following swap over to BT DV? I'll also call BT but I think you guys may have more info than the CS person.

Thank you.
Standard User BarkingMad
(member) Mon 05-Jun-23 13:34:34
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Re: Digital Voice and existing equipment


[re: BarkingMad] [link to this post]
 
I've spoken to BT. By midnight tonight we should be able to receive incoming calls on DV. It's part of the porting process to DV. I should have known there was a porting delay..

Thank you.
Standard User BarkingMad
(member) Mon 05-Jun-23 20:05:50
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Re: Digital Voice and existing equipment


[re: Pheasant] [link to this post]
 
Thanks Pheasant,

I think I understand. My parents now have BT FTTP + DV for the same price we paid 2 years ago - but we will have CPI increases. If, after 2 years, we want to use different suppliers for FTTP and VOIP, I see the following "options"

1) Migrate voice to a VOIP provider. This will terminate the BT FTTP as well as the BT VOIP. Not ideal.

2) Migrate FTTP to another provider. This will terminate BT FTTP + BT VOIP. However, I've seen some posts on TBB to suggest that recently it has become possible to resurrect terminated VOIP services. There would be some downtime for VOIP.

3) Have a second OR ONT installed. Port the VOIP to another provider. We will still see downtime for VOIP porting, but data connectivity will be fine.

Two years is a long time away and any options described now may not be valid in the future. I will worry about it in 18 months time.

Thank you.
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