That's good to know however it is a slightly different scenario.

AFAIK PlusNet don't offer FTTP + DV, so the voice has to go somewhere or it would be lost. I'd assumed PlusNet would ask you to move to BT to keep the voice element.

I'm on BT FTTC with PSTN and BT offer DV so no reason for BT to offer a port of PSTN to VOIP. More complicated process for customer service agents. More customers. Possibly more work to sort out if things go wrong with the port. Loss of revenue.

Edited by BarkingMad (Sun 30-Jul-23 09:01:21)