Problem getting Billion BiPac 7800N working to replace BT HH

We have been getting a lot of drop out problems with the HH2, on BT Broadband, and probably resetting the router at least once a day, so decided to get something new.

Purchased a Billion BiPac 7800N, plugged it all in, put in the correct login details, and upgraded the firmware to the latest version, but it will not connect, stopping at an orange light which means the WAN port fails to get an IP address. The log says "PPP Server no response"

If I plug the HH back in that works fine, I have checked login and password but have run out of ideas. anyone had a similar problem?

Thanks

What login details did you use?

try [email protected]

The settings you need are :

Internet Provider BT Broadband
Connection Type PPPOA
VPI/VCI 0/38
Encapsulation vcmux

Thanks Guys - dont you just love the Internet, 3 hours trying to fix it, one response on the forum and working 5 minutes later!

Thanks again for your help - speeds are around 20% faster than the BT HH, be interesting to see how it copes with 2 iphones, 2 ipads, apple TV,3 wireless Airports, 3 laptop computers, XBOX, BT Vision, 2 wireless printers and probably something I have missed, and doesn't drop out like the HH.

In reply to a post by martynk:

...and probably something I have missed...

The fridge and the microwave?