My main problems are:
* the 2.4 Ghz network disappears ie a network scan will no longer show it. This *may* have been addressed by splitting the 2.4/5Ghz networks - though in doing so it affects client roaming behaviour so I switched clients to 5 Ghz only. The fact there's no clients connected may just hide the issue. Only a reboot fixes. I have also tried limiting 2.4 to 150 Mbps but this makes no difference
Which firmware version? I do not see this, never have. Smart wireless or not... I have 26 WiFi networks detected by Inssider where I live (London), and I have a new build block of flats next door so I get tonnes of networks in my area. This behaviour is not normal.
* Even with a full signal, clients connected to 5 Ghz (it seems more likely) will on occasion just stop working until disconnected/connected
Try using channel 100, fixed channel. This can output more power on 5Ghz. Again this behaviour is not normal though.
* I've seen this behaviour at 2 locations running a HH5a with that firmware
I have HH5A in 2 locations, mine does not exhibit this behaviour. I keep them on 24/7.
* I see this with multiple devices including those of friends visiting
I have a minimum of 10 devices connected often up to 30 devices online, that is work phones, personal phones, 3 Sky boxes, multiple consoles, printers, apple tvs etc.
Overall sounds like a faulty router, or you are stuck on very old firmware. Worth noting the HH5A only seems to get firmware updates when no settings are changed, else mine does not update.
When I get the device, I don't touch any settings for the first 2 weeks, not even the SSID. It then updates to latest firmware, I then make the changes.
Can you confirm the firmware version, although I must stress this is not normal behaviour and is not representative of the HH5A. I would push BT for a replacement.
Things to try, and how my setup is.
2.4Ghz network, fixed to channel 1, 6 or 11.
5Ghz network fixed to channel 100.
Smart wireless disabled.
UPNP Extended security disabled (causes issues)
Smart Setup Disabled.
If you still have issues with the above you have a faulty device.
I use the HH5A as a modem and router in one, works fine under very heavy load. I would be losing my mind with those issues described. I'm almost certain it's faulty the device given my experiences are nothing like this.
EDIT: If all you are trying to get to, is a device which lets users connect, without drop outs regularly and nothing super fancy ie QOS, then the HH5 should be fine and you should not need to buy your own router.
Edited by ukhardy07 (Mon 04-Apr-16 11:44:41)