Getting a modern NTE master socket

I've just moved into a house built in 1983, and looking at the old master socket I suspect that was installed when the house was built. There are also 2 extensions via star wiring. My ISP (Zen) sent a Technicolor router with a plug-in filter for VDSL.

Here's the thing - that will technically work for VDSL, so I can't argue that the current equipment isn't "up to spec" in terms of actually working for FTTC. But I think we all know here that this telephony setup sucks. I'd like to get an Openreach engineer out to replace the master socket (and wiring) with something new, and disconnect the star wired extensions, but my ISP Zen seem very reluctant to do anything about it.

Is this an unreasonable attitude on Zen's part, given that as I said the current setup is technically acceptable for FTTC broadband if you use plug-in filters? Should I threaten to leave? I've been told that Zen's attitude is quite unreasonable.

Haven't we already been discussing this in another part of the forum?

Yes here http://forums.thinkbroadband.com/technical/t/4550709...

Do you have photos of the star wiring ? If it is as you say extension wiring, then you are at liberty to disconnect it yourself.

A single NTE with no attached extension wiring will be just fine for FTTC.

Yes here http://forums.thinkbroadband.com/technical/t/4550709...

Oh yeah, so it looks like the OP is repeatedly asking the questions until they are given the answer they feel is correct . Odd.

In reply to a post by ian72:

Haven't we already been discussing this in another part of the forum?

The OP has form in this respect.

In reply to a post by RobertoS:

One of three threads abut this the OP has started today, with two previous.

Note that was three and a half years ago, and refers to his last thread/post until this new episode.

The rapid-fire multi-thread style on closely related matters reminds me very much of a more recent member. WilliamGrimsley.

Referring back to the existing thread about the OP's master socket, he seems still not to have any idea whether the socket in question is the master or not. The only way to know is by a photo of the insides of it.

Oh yeah ! There is a hint of the WG's isn't there, was he a Zen customer ?

In reply to a post by RobertoS:

Referring back to the existing thread about the OP's master socket, he seems still not to have any idea whether the socket in question is the master or not. The only way to know is by a photo of the insides of it.

It certainly is the master. I opened it and it has a circuit board with a transistor.

Transistor? Need photos as that is a very odd beast

Simple - disconnect the extensions, job done perfect wiring.

For phones just use DECT cordless, buying a triple pack of them http://amzn.to/2rynp0R at £41 is a lot cheaper than an engineer.