Speedtouch 546 Problem?

Hi,

I've just bought a Speedtouch 546v6 (6.1.4.6 firmware) as a replacement for my 510v4.

The connection seems to be working fine BUT there's a weird problem.

The DSL Info screen shows the Data Transferred as 00/00 and NEVER updates! The Internet info screen does however.

Also, EVERY time I re-sync the router, that same DSL info screen shows over 20,000 CRC errors (Up) on each attempt!

Also, the dbm power levels seem to be quoted incorrectly as 12dBm up and 11.5 dBm down, whereas the dmt app shows the dBm power level down as 17 dBm or so!

I think that there may well be a hardware fault here on the DSL side, or at least the part that is measuring the data, but SNR, time elapsed and attenuation all seem to be reported fine.

I flashed the firmware down to 5.4 but exactly the same problems, so I re-flashed back to 6.1.4.6 again.

Anyone else getting weird problems like this also? I'm wondering whether to send it back for a replacement?

TIA

Noticed the same on the one I got for work last week (turned out to be a v6 model)- seems to work as expected though. Must be a firmware bug.

Hi TMA and thanks for the reply,

Hmmmm interesting!

Well, I flashed to the 5.4 firmware and got exactly the same results, so I don't think that that is the problem.

Aside from this 'anomaly', it appears to be working fine, but it just doesn't seem right somehow.

Anyone else with a 546(v6) get the same?

Perhaps there's a problem with not the chip that contains the firmware but with one of the other chips on the 546's pcb? (I'm assuming the pcb utilises more than just one, single chip). In other words, it could be that line statistics are calculated in a chip separate to the main one and that there's a design or manufacturing fault with that.

Yes, it could well be that meditator.

Do you also have a 546 and get the same problem?

he has the v5 and I also have the v5 these dont have this problem.

Ok, understood Chrysalis.

Well, there doesn't seem much point in sending it back for a replacement if it's gonna do the same thing, so I'll live with it I suppose.

I'll e-mail Speedtouch.co.uk though and let them know about it.

Thanks for your help guys.

on my 585 it shows 4million FEC errors within 1 hour :P

No, I haven't got that problem. I've got the 546v5 and I've used both the v5.4.0.14 and v6.1.4.7 firmwares on it but have never encountered the problem you've described. I'm currently using the v6.1.4.7 firmware. The 546v5 and the 546v6 models both use Broadcom processor chips but the chips are, in fact, different.

Yes, I'd let the technical people at Speedtouch know that this problem exists on your version. You never know, you might be lucky and it'll turn out to be something that's fixable by, in fact, a firmware mod. The sooner Speedtouch know about it, the sooner they can start working on a mod to fix it. But if it's a hardware design fault .............. .