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Standard User oldbat
(newbie) Thu 19-Oct-06 12:43:39
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Belkin wireless router often drops connection


[link to this post]
 
Hi,

I have a Belkin wireless G+ router, which on the whole works fine. However, it sometimes drops the DSL connection for no apparent reason (at best once a week, at worst several times in an evening). The connection always comes back up, usually fairly quickly but can take up to 5 minutes.

I've tried replacing it with the original BT Voyager thing I got when I signed up, that doesn't drop out at all (but is just a modem so can't revert to that). I've also asked BT to check the phone line, they say it's OK. I've called Belkin, best they could suggest was upgrading the firmware, which made no difference. They did take me through all the settings for the router and the network connection and said they seemed fine.

Is there anything else I could try before I start kicking up a fuss and ask for a replacement under the warranty? (NB although I'm computer-literate I'm a total newb at this sort of thing so be gentle with me)

Don't know if this is relevant, but the laptops refuse to acquire IP addresses so as suggested by Belkin (thank goodness for their free tech helpline) they're now set up with static IP addresses. This is OK for the moment as I only connect them at home.

thanks,
Pip
Standard User darkangel
(member) Fri 20-Oct-06 08:33:56
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Re: Belkin wireless router often drops connection


[re: oldbat] [link to this post]
 
my 7630 was doing this quite frequently and i found that it was caused by the power cable.....which was incidentally humming very slightly.....

ended up getting a replacement from maplins (
Standard User oldbat
(newbie) Fri 20-Oct-06 09:15:27
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Re: Belkin wireless router often drops connection


[re: darkangel] [link to this post]
 
Thanks Darren, I'll give that a go. Maybe I'll be able to get it replaced under the warranty... who knows?

thanks,
Pip


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Standard User lil_bling
(member) Tue 24-Oct-06 15:45:00
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Re: Belkin wireless router often drops connection


[re: oldbat] [link to this post]
 
I was having the same problem got so annoying i bought a Linksys router which is very stable longest i have had it running none stop withouht a drop is about 30 days. My belkin kept dropping the connection when playing online games and somtimes p2p which was weird if it was normal web email or even idle it was fine. As soon as i started play ut2004 or GRAW online would drop.

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