In reply to:
The v6 did need technical support from Thomson. Who do you think upgraded the firmware to fix the digest authentication problem that arose when Microsoft upgraded IE to v7?
Thats yonks ago and as most people that go out of the way to buy a 585v6 to use DMT they didn't need the new firmware cos it blocked DMT use.
If you actually bothered to read what i wrote i said it doesn't need support, not that it has never needed it.