DSLAM is the DSL kit that lives in the exchange

Tiff images are terrible for sharing as they have a massive file size, JPG is best format.

Output from BT test is really of no interest, but the connection speed, attenuation and SNR margin (noise margin) as reported by the modem in your home are what are of interest as all the other settings are derived from this.

Pictures of the BT Wholesale output are a pain.

As I said earlier, if you copy and paste the contents of the two text boxes of results from the Further Diagnostics page, we have all the test figures we need. The "pretty graphics" are just depictions of that data.

Now, Isn't that interesting? Since I started complaining to Plusnet things have gone from from worse to better - .8 Mbps to this! I wonder why?

Today's results which I hope reveal summat?

Avg TBB D/L 4.49 Mbps Avg HTPP x6 D/L 4.37 Mbps Avg TBB U/L 0.37 Mbps

Burst TBB 4.74 Mbps Burst HTTP x6 5.23 Mbps Burst U/L 0.41 Mbps

Avg TCP Latency 96 ms
ISP Plusnet
speedtest4.thinkbroadband.com
15/08/2015 06:01 GMT

BT Wholesale Speed test:-

D/L Speed 4.97 Mbps
U/L speed 0.38 Mbps
Ping Latency (m/s) 47.75


1. Best Effort Test: -provides background information.

Download Speed
4.85 Mbps

0 Mbps 7.15 Mbps
Max Achievable Speed

Download speedachieved during the test was - 4.85 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :6.14 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 5 Mbps

I notice, going through the test run by PLUSnet this little item at the bottom -

CLT - failed with Unbalanced cable
Raise fault to OR

what does that mean please? Circuit Loop Test?

TiA
TerryB

Ahhh I think I found what you were asking for...

KBD
xDSL Status Check
Circuit ID:
CBUK16509617
Service ID:
BBIP16465938
Telephone NO.:
[removed]
Test Executed On:
11-08-2015 15:32:06
xDSL Status Test Summary
Sync Status:
Circuit In Sync
General Information
NTE Status:
In Service
NTE Power Status:
NTE Power On
Bypass Status:
Bypass Not Activated


Upstream DSL Link Information
Downstream DSL Link Information
Loop Loss:
21
39.5
SNR Margin:
23
9
Errored Seconds:
0
1
HEC Errors:
0
0
Cell Count:
42463
536719
Speed:
448
5984

Maximum Stable Rate (KBPS):
416
Fault Threshold Rate (KBPS):
332
Mean Time Between Retrains (Seconds):
4558
Mean Time Between Errors Upstream (Seconds):
776
Indicative Line Quality:
S
Mean Time Between Errors Downstream (Seconds):
947

cheers,
TerryB

Edited by MrSaffron (Sat 15-Aug-15 11:27:48)

When you've signed into the PN portal this link should take you to the page showing the current line speed for your connection.

Edit your phone number out of that post.

Edited by RobertoS (Sat 15-Aug-15 09:45:21)

Post deleted by RobertoS

Removed the phone number for the poster, but this was actually useful as confirms they are on IPStream Max with ADSL all that is available at the exchange.

Cabinet is fibre enabled but giving speed estimates of 3 to 10 Mbps, so might or might not be faster than ADSL.

The connection speed on the ADSL at 5984 Kbps seems to match what the poster mentions from the past, and I suspect the problem is actually that the line dropped speed at some point and you are seeing the slow IP Profile recovery period that the old IPStream Max product has (i.e. can take 5 days for speeds to recover).

FTTC does not have this problem, so even if download speeds are the same you might have a better time with the connection and upload speeds will probably be a little better.

Well....!
Boy I'm learning a lot here - thank you!
TerryB