Which says it is a Huawei.

..which is now mostly a moot point as I've cancelled all my contracts with Utility warehouse as they want to tie me into a 18month term on the new service, with no guarantees it'll fix the problem.

The ebay HG612 finally appeared, so that's no longer a problem, and most probably not needed now, particularly as UW sent me a modem in the post, after I explicitly asked them not to. :-/

My modem cup runneth over.

Looking at BT Infinity 1 for a 12month contract at £10pcm. Is their homehub much good, or should I just stick the HG612 on the line once the engineer has done his stuff?

In reply to a post by gilesp:

Looking at BT Infinity 1 for a 12month contract at £10pcm. Is their homehub much good, or should I just stick the HG612 on the line once the engineer has done his stuff?

Run the HomeHub for three days. (Ignore all the 10-day rubbish, it's even more fantasy than on ADSL2+. Then, without going mad and doing lots of re-sync's in a short time, read the stats with the HH, replace with the HG612 assuming you have unlocked it, (which you can do offline now, ready), read the stats off that, replace the HH and read them again.

Try that two or three times over a week and take your pick of the preferred modem.

The HG612 feeds the WAN port of the HH, and if you have a spare port on it and have them both on the same subnet then you can connect HG LAN2 to an HH LAN port for permanent stats and HG GUI access..

That sounds like a good plan. probably do it a week on, week off for consistency. How easy is it to get line stats and stuff from the Home-hub?

I believe in the GUI the stats you can see are the sync, attenuation and noise margin and not much else. But for the purpose of comparing the modem component with the HG612 that's what you need. Error stats would be useful, but I don't know about those on the HH.

When you want to change over do the following:

Turn off the modem power
Wait 2 minutes (longer than needed however it will make sure)
Disconnect the RJ11 cable from socket to modem (HG612 or HH5)

Power up the replacement device - without it being connected to te line.
Wait 2 minutes for it to fully boot and stabilise.
If using an HG612, connect the router.

Connect the RJ11 cable from line to modem.

Wait for sync, read stats.

Doing it that way should ensure that each loss of connection is seen as a deliberate act rather than a loss of sync due to noise, attenuation or corruption.

Useful - thanks!