Fingers crossed -

A. That�s yours sorted.

B. I pick up some nice �snippy� faults like that next week.

I spoke too soon.....

1 - Product name: John Lewis Router
2 - Serial number: N7171031V001372
3 - Firmware version: 7.275.6_F2704N_JOHN_LEWIS
4 - Board version: F@ST2704N
5 - Mode ADSL
6 - Uptime: 0 days 06:29:17
7 - Data rate: 800/736
8 - Maximum data rate: 1044/3684
9 - Noise margin: 11.0/35.7
10 - Line attenuation: 29.5/44.0
12 - Data sent/received: 3.8M/69.7M


On the phone now to cancel it. Currently been told I can walk away after a fault for 8 weeks, but this one has only been 6 weeks so far.

/edit - They spoke to a manager and cancelled the service

Hopefully my fibre will be sorted soon, had an email from the chief engineer the other day stating subject to civils etc the build is on track for an installation before the end of the year.

Edited by kebabselector (Sat 04-Nov-17 20:47:49)

If you are talking about FTTC then the copper from you to the cabinet is unchanged. Only the connection at the cabinet is different.

If you are talking FTTP, then fair enough .

Edit - I've just noticed your sig. FTTC.

Edited by RobertoS (Sat 04-Nov-17 21:28:14)

Since part way through the thread I have been wondering about your DSL cable and its connectors at each end. Its own and the sockets it goes into.

In reply to a post by RobertoS:

If you are talking about FTTC then the copper from you to the cabinet is unchanged. Only the connection at the cabinet is different.

If you are talking FTTP, then fair enough .

Edit - I've just noticed your sig. FTTC.

It's been fairly good timing, was only going to keep the Johnlewis connection for the year as FTTC should be with us by August (when the contact was up) - Still saves me cancelling it now. I was always going to switch my Zen account over to Fibre so what happens to the JL cable I don't really care about anymore.

Thanks for all that have commented etc, you've all done more than John Lewis / Plusnet have done since the August install!

Edited by kebabselector (Mon 06-Nov-17 00:25:18)

I'm not sure I made myself clear.

If the problem with your connection is between you and the cabinet, then moving to FTTC instead of ADSLx isn't going to fix it.

I see, I did have two lines, but the Zen service has generally always been good and available - that's the one that will be upgraded once FTTC turns up.

The issues I've had have only been on the second line/BB Service.

In reply to a post by Zarjaz:

I must admit, I think these 5c�s are as cheap as chips, not a fan at all.

If I had found myself rewiring a newly installed master socket to shift its location today, which obviously I didn't, I might have noticed how utterly dreadful the NTE5C was.

Hypothetically, there didn't seem to be anywhere to use a cable tie to secure the incoming cable to the back of the rear half.

At least the line will only ever be used for voice as there's FTTP right next to it.

Yep, told ya so - and the lack of somewhere to secure the cable to is indicative of its cheapness ...

Many NTE�s are at skirting level, have you tried to terminate extension wiring ? It�s a huge faff, often end up using off cuts into the terminations then crimping on to the actual wires after, just so you can actually see what you are doing ....

Never mind, as long as the bean counters are happy ......

Hypothetically I agree, I would have noticed if I had removed it and replaced it with a blanking plate after cancelling JL BB.