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Standard User deleted
(deleted) Tue 06-Feb-18 19:51:01
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Re: Which Modem + separate router


[re: broadband66] [link to this post]
 
In reply to a post by broadband66:
It may not have been your new expensive device that has cured your issue. Maybe a cheap one would have cured it anyway. Who can say, did you try a cheaper alternative?


Nope, but i did put the ISP back inline and experienced issues later. I then swapped it out again for me CPE and voila, all ok again. Repeated THREE TIMES. sorry mate, you'll just have to accept reality 😁
Standard User ukhardy07
(knowledge is power) Tue 06-Feb-18 21:54:09
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Re: Which Modem + separate router


[re: deleted] [link to this post]
 
My friend still has a netgear DG834G and streams Netflix without buffering. That has 16Mb ram. This whole discussion is laughable, not from the perspective of change of device will not help, but your bold statements as to 512Mb ram and a crazy CPU is required to stream video.

Most likely given your outcome, the Netgear was faulty all along.

I haven't approx 4000 posts here, and similar over on other boards, along with a history rolling out networking equipment followed by a career in secure network implementations, and nowadays cyber security. I fully understand what specs a basic stream requires.

My client for over 3 years is a major player in the provision of 3G/4G networking devices to mobile operators and I performed the load testing to ensure the backend networking equipment, servers etc were able to handle the calls and data throughout the UK along for major networks along with a bunch of other tests. I also did capacity planning and fall-overs testing for ATMs. I understand the technologies and requirements, hence irrespective of your outcome, we either 1) Missed something (likely) or 2) Something was faulty.

I would not be surprised if this did not entirely resolve your issues. Best of luck anyways.

Edited by ukhardy07 (Tue 06-Feb-18 22:12:25)

Standard User Michael_Chare
(fountain of knowledge) Tue 06-Feb-18 23:07:49
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Re: Which Modem + separate router


[re: deleted] [link to this post]
 
In reply to a post by ninjaef:
In reply to a post by broadband66:
It may not have been your new expensive device that has cured your issue. Maybe a cheap one would have cured it anyway. Who can say, did you try a cheaper alternative?

Nope, but i did put the ISP back inline and experienced issues later. I then swapped it out again for me CPE and voila, all ok again. Repeated THREE TIMES. sorry mate, you'll just have to accept reality 😁
The current Vodafone router is well known to be a poor quality product. It just surprises me that Vodafone continue to supply it.

Michael Chare


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Standard User deleted
(deleted) Wed 07-Feb-18 08:35:07
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Re: Which Modem + separate router


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
My friend still has a netgear DG834G and streams Netflix without buffering. That has 16Mb ram. This whole discussion is laughable, not from the perspective of change of device will not help, but your bold statements as to 512Mb ram and a crazy CPU is required to stream video.

Most likely given your outcome, the Netgear was faulty all along.

I haven't approx 4000 posts here, and similar over on other boards, along with a history rolling out networking equipment followed by a career in secure network implementations, and nowadays cyber security. I fully understand what specs a basic stream requires.

My client for over 3 years is a major player in the provision of 3G/4G networking devices to mobile operators and I performed the load testing to ensure the backend networking equipment, servers etc were able to handle the calls and data throughout the UK along for major networks along with a bunch of other tests. I also did capacity planning and fall-overs testing for ATMs. I understand the technologies and requirements, hence irrespective of your outcome, we either 1) Missed something (likely) or 2) Something was faulty.

I would not be surprised if this did not entirely resolve your issues. Best of luck anyways.


Darn, I was just about to remove this thread from my favourites, until I read the post above, ...

Sadly, I am not impressed by a post count ; these are simple enoiugh to accumulate without providing any relevant comment , and that goes on any board.

Similarly, I am regrettably even less impressed with your role; I am head of Information Management & Technology and run several Transformation programmes for a blue chip company listed on the FTSE100 and employing 000's of staff across the United Kingdom, collaborating with the likes of Cisco, Microsoft, IBM, Google, CSC, DXC, and alike. I have a team of around 300 skilled engineers, far mote technical than myself, of which one who is "low down in the food chain" and nowhere near as eminent as yourself, correctly diagnosed the issue whereas you did not.

As commented above, the Vodafone router is poor. But I also tried a TVG912 and a HH3, both with similar poor results.

So it is with sadness and deep regret that the fact remains, that your perception, superior knowledge, and techincal prowess, counts for nothing on this particular problem because the improved router FULLY resolved the problems - all of them.

Anyway, this thread has been resolved and I made the point. I shall now remove it from my favourites.

Thank you for your kind input

Edited by deleted (Wed 07-Feb-18 08:36:40)

Administrator MrSaffron
(staff) Wed 07-Feb-18 11:22:55
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Re: Which Modem + separate router


[re: deleted] [link to this post]
 
If the router was the only thing that had changed people might be more accepting, but my understanding is that the Vodafone router was replaced with a HG612 + the new router.

So it is entirely possible that the improved behaviour is down to the HG612 handling the VDSL2 better and thus less retransmits and dropped packets result, meaning that video stream packets arrive in a timely and orderly fashion for rendering.

I'll keep on streaming 4K over YouTube happily with my £30 TP-Link W9970 for now though or bargain £12 Zyxel router.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Wed 07-Feb-18 12:28:03
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Re: Which Modem + separate router


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
If the router was the only thing that had changed people might be more accepting, but my understanding is that the Vodafone router was replaced with a HG612 + the new router.

So it is entirely possible that the improved behaviour is down to the HG612 handling the VDSL2 better and thus less retransmits and dropped packets result, meaning that video stream packets arrive in a timely and orderly fashion for rendering.

I'll keep on streaming 4K over YouTube happily with my £30 TP-Link W9970 for now though or bargain £12 Zyxel router.


Possibly. I didnt check the stats prior to the introduction of the HG modem. I did run a BQM on the WAN using this site, which revealed no packet loss or latency. So the issue was on the LAN side and quite possibly the integrated modem. So fair point.
Standard User RobertoS
(elder) Wed 07-Feb-18 13:00:20
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Re: Which Modem + separate router


[re: deleted] [link to this post]
 
I'm glad I don't work for such a hyper-supercilious person as yourself. There are polite ways of disagreeing with people, especially ones who do know what they are talking about.

Everything that has been suggested in all your threads by everyone has been valid and relevant, but not all responders will have looked at all the threads. It seems to me there is something else going on at your end necessitating this higher-capability router. Possibly a large amount of internal LAN/WLAN traffic nothing to do with the internet.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 75808/13984Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Wed 07-Feb-18 13:08:10)

Administrator MrSaffron
(staff) Wed 07-Feb-18 13:12:16
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Re: Which Modem + separate router


[re: RobertoS] [link to this post]
 
One thought I had was that maybe the new router has some form of prioritisation (QoS) for video traffic by default, and thus regular polling or upload activity e.g. mobile phone uploading photo stream to cloud has less of an impact, even just using a web browser on some connections can create buffering.

On the LAN traffic, if there are Google Chromecasts there is a known problem with them flooding and causing issues for routers, last recall was firmware updates by some router providers to mitigate this, but ultimate solution is Google updating their own firmware to avoid this flooding scenario.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User broadband66
(fountain of knowledge) Wed 07-Feb-18 17:48:55
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Re: Which Modem + separate router


[re: deleted] [link to this post]
 
As I mentioned in an earlier post, my HH3 streams to a Fire Stick in HD with no issues on an ADSL line.

Can I sell you an overpriced car as you seem to like spending unnecessarily.

Just because your solution worked doesn't make it the best solution. Be polite, say thanks to all the contributors and leave it at that. No need to have a go just because you didn't like the suggestions.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
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