Infinity drop outs

Just wondring what reliability is like generally on Infinity ?
I've had it since the middle of December and the longest I've seen it available for without dropping out is 3 days.
I had a Sky LLU BB service before and this (although slow) was very reliable and very seldom dropped out.

I'm beginning to think it may be the Home Hub at fault as, whenever the service drops out, the Hub loses the connection but the modem always seem to still have a constant green light for the connection.
It is normally restored almost straight away but will then drop out again a little while later, it will do this for an hour or two and then will be fine again for a few days.......
Speed is generally good (although low according to the TBB Flash speedtest - about 20-25Mbps normally) far better than the 4Mbps I got with Sky but a more reliable connection would be nice

At least it's consistent.
After monitoring it for a while, it drops out every 4 days regular as clockwork.

New dynamic address being issued?

No idea myself, the Sky ADSLI had previously would stay up for weeks at a time.......
The regularity makes me wonder if it's some sort of maintenance work somewhere ?

In reply to a post by tcbandituk:

Just wondring what reliability is like generally on Infinity ?
I've had it since the middle of December and the longest I've seen it available for without dropping out is 3 days.
I had a Sky LLU BB service before and this (although slow) was very reliable and very seldom dropped out.

I'm beginning to think it may be the Home Hub at fault as, whenever the service drops out, the Hub loses the connection but the modem always seem to still have a constant green light for the connection.
It is normally restored almost straight away but will then drop out again a little while later, it will do this for an hour or two and then will be fine again for a few days.......
Speed is generally good (although low according to the TBB Flash speedtest - about 20-25Mbps normally) far better than the 4Mbps I got with Sky but a more reliable connection would be nice

drops for us too. seems the HH is pish

The good news is it seems to have stopped the 4 day cycle, up for 9 days so far at the last check, so looking better........

In reply to a post by orly:

In reply to a post by tcbandituk:

Just wondring what reliability is like generally on Infinity ?
I've had it since the middle of December and the longest I've seen it available for without dropping out is 3 days.
I had a Sky LLU BB service before and this (although slow) was very reliable and very seldom dropped out.

I'm beginning to think it may be the Home Hub at fault as, whenever the service drops out, the Hub loses the connection but the modem always seem to still have a constant green light for the connection.
It is normally restored almost straight away but will then drop out again a little while later, it will do this for an hour or two and then will be fine again for a few days.......
Speed is generally good (although low according to the TBB Flash speedtest - about 20-25Mbps normally) far better than the 4Mbps I got with Sky but a more reliable connection would be nice

drops for us too. seems the HH is pish

its certainly that!!

When it drops out, does your WAN IP address change?

I haven't noticed.
I'll keep an eye on it, although it looks like it's stabilised now.

Over the past 2 weeks my BT Infinity drops every few minutes which in incredibly frustrating.

In reply to a post by Anonymous:

Over the past 2 weeks my BT Infinity drops every few minutes which in incredibly frustrating.

Is the modem dropping the connection or is it the HH dropping the PPPoE link. There have been quite a few bad modems about.