is this ping acceptable?

I have BT broadband with fibre, for the first few days the pings were great, now it has doubled. I am getting pings of around 60 when testing on speed test sites.

One of the main uses of my internet is Xbox live gaming. BT have told me 60ms is acceptable and a great ping for gaming! They have also told me interleaving has been turned off.
Here are some tests:

PING bbc.co.uk (212.58.254.252): 56 data bytes
64 bytes from 212.58.254.252: icmp_seq=0 ttl=243 time=29.562 ms
64 bytes from 212.58.254.252: icmp_seq=1 ttl=243 time=29.949 ms
64 bytes from 212.58.254.252: icmp_seq=2 ttl=243 time=29.600 ms
64 bytes from 212.58.254.252: icmp_seq=3 ttl=243 time=29.609 ms
64 bytes from 212.58.254.252: icmp_seq=4 ttl=243 time=29.822 ms
64 bytes from 212.58.254.252: icmp_seq=5 ttl=243 time=31.091 ms
64 bytes from 212.58.254.252: icmp_seq=6 ttl=243 time=30.181 ms
64 bytes from 212.58.254.252: icmp_seq=7 ttl=243 time=30.696 ms
64 bytes from 212.58.254.252: icmp_seq=8 ttl=243 time=29.265 ms
64 bytes from 212.58.254.252: icmp_seq=9 ttl=243 time=29.549 ms

--- bbc.co.uk ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 29.265/29.932/31.091/0.543 ms

and a traceroute:

traceroute to newswww.bbc.net.uk (***.**.***.**), 64 hops max, 52 byte packets
1 api (192.168.1.254) 2.047 ms 1.829 ms 1.683 ms
2 217.32.143.131 (217.32.143.131) 24.005 ms 24.125 ms 23.986 ms
3 217.32.143.174 (217.32.143.174) 24.353 ms 27.007 ms 25.456 ms
4 213.120.181.2 (213.120.181.2) 27.362 ms 24.625 ms 24.012 ms
5 213.120.179.30 (213.120.179.30) 23.700 ms 26.686 ms 25.926 ms
6 213.120.179.178 (213.120.179.178) 24.111 ms 24.791 ms 25.001 ms
7 acc1-10gige-0-2-0.sf.21cn-ipp.bt.net (109.159.251.66) 25.202 ms
acc1-10gige-9-2-0.sf.21cn-ipp.bt.net (109.159.251.93) 57.848 ms
acc1-10gige-1-2-0.sf.21cn-ipp.bt.net (109.159.251.70) 24.008 ms
8 core1-te0-4-0-2.ealing.ukcore.bt.net (109.159.251.1) 28.257 ms
core1-te0-0-0-6.ealing.ukcore.bt.net (109.159.251.29) 34.500 ms
core1-te0-5-0-7.ealing.ukcore.bt.net (109.159.251.21) 29.597 ms
9 core1-pos1-0-0.telehouse.ukcore.bt.net (62.6.201.82) 29.801 ms 29.204 ms 28.748 ms
10 194.74.65.42 (194.74.65.42) 143.031 ms 34.970 ms 222.180 ms
11 212.58.238.129 (212.58.238.129) 32.889 ms 57.773 ms 31.176 ms
12 212.58.239.58 (212.58.239.58) 30.130 ms 29.755 ms 29.771 ms
13 212.58.251.44 (212.58.251.44) 29.798 ms 30.022 ms 29.207 ms
14 bbc-vip106.telhc.bbc.co.uk (212.58.244.61) 29.821 ms 29.274 ms 29.487 ms


Anybody any thoughts? Cheers

Edited by Angelus (Sun 15-May-11 18:36:32)

Looks better on mine, to be honest. Same ISP.

C:\Documents and Settings\*****>ping 212.58.254.252

Pinging 212.58.254.252 with 32 bytes of data:

Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243

Ping statistics for 212.58.254.252:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 17ms, Average = 17ms

In reply to a post by Zarjaz:

Looks better on mine, to be honest. Same ISP.

C:\Documents and Settings\*****>ping 212.58.254.252

Pinging 212.58.254.252 with 32 bytes of data:

Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243
Reply from 212.58.254.252: bytes=32 time=17ms TTL=243

Ping statistics for 212.58.254.252:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 17ms, Average = 17ms

That is similar to what I was getting when fibre was first installed, then it shot up. I was getting better latency on regular ADSL. I am sure interleaving must have been turned on, but BT said it isn't turned on.

Maybe the line was unstable for a while.

In reply to a post by Zadeks:

Maybe the line was unstable for a while.

There have been no disconnects as far as I can see from the event logs. The only disconnects are when I've reset the router and hub every couple of days.

Looks fine. Average ping is under 30.

AFAIK Whilst BT do use interleaving over VDSL2 (used for FTTC), that setting is not accessible to the ISP/under end user control. There are AFAIK simply a standard/stable/superstable series of settings.

I did have a 10ms+ ping for around 5 days -- all on first hop, starting a few days after install & then it went back to normal. Am assuming that was intentional as DLM assessed the line characteristics.

I do see my BT ping a little higher than O2 was too as in my case my exchange (nr southampton) seems to keep routing traffic to london via Birmingham -- not the most direct.. however it is very stable.

My pings to bbc are around 21ms

In reply to a post by planetf1:

AFAIK Whilst BT do use interleaving over VDSL2 (used for FTTC), that setting is not accessible to the ISP/under end user control. There are AFAIK simply a standard/stable/superstable series of settings.

I did have a 10ms+ ping for around 5 days -- all on first hop, starting a few days after install & then it went back to normal. Am assuming that was intentional as DLM assessed the line characteristics.

I do see my BT ping a little higher than O2 was too as in my case my exchange (nr southampton) seems to keep routing traffic to london via Birmingham -- not the most direct.. however it is very stable.

My pings to bbc are around 21ms

So if my line stays stable the DLM may reduce the interleaving and my latency may decrease?

I'm sure BT are listening to my post but this DLM stuff with no fastpath setting is the one thing that will hold me back from switching to VDSL2. I get a 5-6ms ping to bbc.co.uk with Be on fastpath. I'm not prepared to give that up until they offer more control over VDSL connections!

Rant aside - from what I've read about people post, yeah, if it's stable it may readjust itself.