Finally had my FTTP installed today - but it's been left as not work (ie can't get on the 'net)
The ONT is all setup, and showing as 'synced' with the exchange.
However, when the engineer plugged in the homehub he had, it wouldn't connect (there was a connection, but wouldn't authenticate it) - he reckoned that this was because the homehub wasn't part of the order. Instead, we tried my router - Cisco / Linksys E4200. However, it too can;t connect. I tried it on a DHCP setup, which would briefly be assigned an IP address, but then drop off again. I also tried setting it to PPPoE. It asks for a username & password, which we guessed at 'bt'/'bt', but still no connection
I've emailed the ISP (aaisp) to ask for their help, but wondered if there something else obvious I need to do to get this working correctly?