In reply to a post by Lucifa42:

Pretty sure I'm holding it in long enough, though it's not exactly a great reset button - there's no click or anything to let you know it's actually activated.

I had the above issue with my 2nd modem. I eventually removed the circuit board from the casing in order to reliably RESET the modem.

It's easy to test the RESET function as follows;

Press and hold the RESET button. After approx 5 seconds, the 'POWER' LED should flash once.
Release the RESET button. After approx 5 seconds, the modem should reboot.
Test complete!

Now proceed to the flashing instructions, but remember the following DOs & DON'Ts;

DON'T (NEVER) repeatedly RESET your modem whilst connected to the telephone line - You'll incur the wrath of the DLM.
DO disconnect the modem from the telephone line before attempting to flash.
DON'T use the same browser session you used in a previous unsuccessful flashing attempt.
DO (ALWAYS) open a new browser session when attempting to flash for each attempt.

Good Luck!

I know it sounds silly but is it the huawei unit?. Only the eci unit does look very similar and mistakes can be made (guess how I found out).

I had no problems initiating the update but it didn't achieve anything. The modem rebooted and I was still locked out. I was going to have another go last weekend but didn't have time.

Andrue, did you use the unlocked version of the firmware, or just unknowingly reflash the original?

The unlocked version actually has unlocked002 in the filename.

Edit: The link to the unlocked firmware links to a ZIP file which contains 3 files, the PDF instructions, the original firmware, and the unlocked firmware.

It's nice to see that Asbokid has clarified this in a June 9 update to the wiki, probably after my confusion

But alas there will still be some confusion because there are two links on the Wiki, one for the unlocked firmware and one for the original firmware, this implies that each download contains what the link states, but the unlocked one also contains the original firmware.

Edited by R0NSKI (Tue 10-Jul-12 09:03:22)

In reply to a post by R0NSKI:

Andrue, did you use the unlocked version of the firmware, or just unknowingly reflash the original?

The unlocked version actually has unlocked002 in the filename.

99% certain it was the unlocked one. I remember wondering about that at the time and I remembered that the name of the selected file ended with 002.

There is a possibility that I interrupted the upload when I turned wireless off on my laptop. It couldn't have been using that for the upload because my router wasn't connected to the modem. However I had enabled it in order to copy the files locally from my server then while I was waiting I disabled it to avoid forgetting it later. Perhaps that glitched the wired connection.

Another possibility is an incompatibility with Google Chrome but that seems unlikely.

Either way I left the room for ten minutes and when I came back the modem had rebooted but I couldn't get to the modem's configuration screen.

Edited by Andrue (Tue 10-Jul-12 10:41:27)

N.B:

Do not use Chrome when using a Mac.

Safari worked fine first time.

Guy.