Open Reach to show cabinet deployment on website

Last night I emailed OR about various cabinets and got this reply, see the last line.

NDRAM 1 - There is a delay delivering this cab due to blockages in the underground ductwork.
NDRAM 21 - This is scheduled for Phase 9a delivery, Dec 12
NDRAM 38 - This has currently been deferred out of the program for technical reasons
NDTHA 8 - - This is in Delay, multiple delays inc, blockages. No date for deployment
NDTHA 17 - As Above
NDBRO 5 - This is scheduled for Phase 10a delivery, Mar �13
NDBRO 21 - This cab is not in the roll-out for Fibre Broadband
NDBRO 28 - This is scheduled for Phase 10a delivery, Mar �13
NDRAM 25 - This cab is not in the roll-out for Fibre Broadband
NDRAM 42 - This cab is not in the roll-out for Fibre Broadband


Following the local roadworks list is not the best way of finding out about our deployment. We may have multiple roadworks and still be unable to deploy


From next month our website will show deployment at cabinet level. Please monitor progress from there.

Hopefully they'll also list information about when cabinets are scheduled for and what hold ups there are, perhaps they've got fed up with all the emails

Edited by R0NSKI (Fri 17-Aug-12 10:20:51)

Looks like they've got the message. Possibly a PR wannabee on work experience taught them.

Have mentioned it whenever I have a chance

excellent news !!!

In reply to a post by R0NSKI:

From next month our website will show deployment at cabinet level. Please monitor progress from there.

Could I ask which part of the website it will be available on? I have several different checkers and BT pages bookmarked, would like to think I already have it, but just in case .

Mark

So does this mean they will list the cabinet for a particular phone number or address? And include EO lines.

Maybe the rollout is to become more based on cabinets, rather than exchanges.

Or maybe something to do with that fact every one keeps email that Ian guy from BT asking about there cabinet, and its probably [censored] him off

Can confirm this.

Messaged OR today and got this with the response:

Both cabs 2 & 8 are still within the build process. I�m sorry that the date has slipped but this has been due to circumstances beyond our control. However, both cabs, subject to no more problems, are due to be completed by mid to late October �12. We are improving our website shortly and you will be able to see progress at a cabinet, rather than at an exchange level.

No idea what or where information will be, apart from what's stated in the first post. I have replied back enquiring as to what information will be available.

OK thanks. Would be good to know though when/ if you get a response .

Interesting, thanks for posting.

Yes, and I wonder what information will be available for people with LLU lines? I basically know the deployment status of my cabinet but I'd still like to be as nosy as possible, i.e. if Openreach see that a spider has built an unusually large web in a connected duct and it needs to be removed before orders are going to begin to be accepted, then I want to know about it. I also want to know about the status of the few other cabs in my town, because to cut a very long story short, obviously BT (almost?) always get a handful of cabs in an exchange area fully connected and humming before the area starts accepting orders, and in my town, only one of the nine planned cabs are humming (mine), and five aren't even there yet. Work to install one has been changed and then put back loads of times.

So, yes, long story short: I hope I don't have to know a non-LLU phone number connected to every planned cab, because I'm very nosy and like to know exactly what's happening with every one of them (and let's face it, I'm not alone, am I...)

Makes two of us

Hopefully they'll also use the house number/name and postcode to search, as well as telephone number. Like the BT wholesale checker.

Cabinet deployment on the website, is a sound idea, should take away a lot of stress to the guys handling emails,

If its kept well updated, should be super helpful to all waiting.

There is light at the end of the tunnel. I have several cabs I'm monitoring and can't wait for this info to be shown

Same, am interested too.

Had this reply this morning, I think we should bare in mind he hasn't seen the system yet, but it does sound just what we need.

I'm sorry to sound vague, however, I haven't seen it myself yet, just
>heard from the developers.
>
>When you input your postcode, it will address match to your cabinet,
>(please be aware, there can be geographical inaccuracies)
>You will then either 'hover over' with the mouse pointer or click on
>the cabinet and it will display whether the cab is in the announced
>phases, when likely to go live, progress or lack of, why the cab isn't
>in the program etc.

Openreach will only be showing if a cab is delayed (and the reason), not if the cab is planned, live, or it's current state (unless delayed). So it's not quite going to provide much information for normal FTTC rollouts or show cab locations etc.

This should go live 29th August if all goes well.

Thanks

Edited by deleted (Mon 20-Aug-12 10:00:05)

Hopefully they will add additional information as well, otherwise they're still going to get a lot of emails still.

In reply to a post by Adsl24:

Openreach will only be showing if a cab is delayed (and the reason), not if the cab is planned

Did the email from the BT guy get it wrong? He says the system will show whether each individual cabinet is in a deployment phase or not (i.e. whether it is planned for deployment or not).

Edited by Oliver341 (Mon 20-Aug-12 16:12:14)

It will only contain information about delayed cabs.

Any further info on this being actioned, would love to know if my cabinet is happening.

Same, it's now the 29th

From next month our website will show deployment at cabinet level. Please monitor progress from there.

That post was made by R0NSKI on Fri 17-Aug-12 10:16:46
Now i dont know if am right but a would say this still being August and not September a would say its still got a few days before it will be on the site

ahhh I swear someone said the 29th haha

This should go live 29th August if all goes well.

Thanks

James
Technical Director, ADSL24

The important bit being IF ALL GOES WELL

Pete

Nothing ever goes well. Thats why the human race became so impatient lol

Here's hoping the website is better informed than the poor guy manning this email address.

There have been several issues raised between Openreach and your local council.
All work was stopped by the council and this cab was part of that deployment that was stopped.

We are working with the council on a number of cabs that had planning issues in an effort to establish grounds on which to commence deployment again. Hopefully we should be in a position soon to progress with the build.
I�m sorry to bring you this news, but we will commence work as soon as we can.

Hi Tony,

I'm very aware of the planning issues, I wasn't aware they affected this cabinet as it's not in a conservation area so not subject to planning permission.

There have been no planning applications made by Openreach in the Whitton ward, where I live, in the past 15 months related to SFBB.

In my previous address the cabinet received planning permission, as part of a tranche of over 80 cabinets in conservation areas borough-wide to receive permission over the course of a few weeks, from the planning committee, over a year ago and is still not built.

http://www2.richmond.gov.uk/PlanData2/Planning_CaseN...

http://goo.gl/mzCRB

These issues were resolved a year ago. You guys are aware that you marked the Kneller Hall exchange as 'live' earlier this year and have been building out cabinets in this borough during the intermediate period?

You may want to look at Streetworks references BC005WP0010050008565370 or BC005WP00100500085653700 as 2 examples of NGA builds in progress in the borough.

I know you're only going by the information you've been provided here. Apologies if I seem contrary but I seem to be in an area Openreach forgot.

Is this up and running yet? Don't know where to look on the open-reach website to be honest though.

afaik not up and running yet.

the exchange search has changed a bit though. ive noticed it now zooms in on your exchange a lot more. (i dont think it used to zoom in so much). presumably to show the cabs.

http://www.superfast-openreach.co.uk/where-and-when/

it would make sense to tie it in with the where and when site, and you are right it does zoom in closer.

This should go live 29th August if all goes well.

There is a dry kind of humour here. The site is late, like most of the cabs.

No doubt the scheduled date has been put back another 3mths or was that years ?

The title of the post should of perhaps read "Open Reach too slow to show cabinet deployment on website"

Just serves as an indication of how they operate really they basically CBA to do anything

Edited by tommy45 (Wed 05-Sep-12 19:52:51)

Aug 29 ........ didn't specifiy a year.

It'll follow the course of the cabinets, expected at the end of September, then a week or two before that it'll go to end of December, rinse, repeat indefinitely and blag people who ask questions.

BT Forum mod claims the information is being uploaded. I've typed in a few random cities and postcodes but couldn't find any with cab level info.

If that is true, I expect the information will not appear on the website until everything has been uploaded and briefly tested. If I was one of the people maintaining that website that would be what I'd do, test the uploaded information first once it's fully uploaded, then release access to the general public.

In reply to a post by Toonshorty:

Can confirm this.

Messaged OR today and got this with the response:

Both cabs 2 & 8 are still within the build process. I�m sorry that the date has slipped but this has been due to circumstances beyond our control. However, both cabs, subject to no more problems, are due to be completed by mid to late October �12. We are improving our website shortly and you will be able to see progress at a cabinet, rather than at an exchange level.

how do people know the ID of their cabinets?

I just know its location but not its internal ID number.

Edited by Chrysalis (Mon 10-Sep-12 19:46:17)

In reply to a post by Chrysalis:

In reply to a post by Toonshorty:

Can confirm this.

Messaged OR today and got this with the response:

Both cabs 2 & 8 are still within the build process. I�m sorry that the date has slipped but this has been due to circumstances beyond our control. However, both cabs, subject to no more problems, are due to be completed by mid to late October �12. We are improving our website shortly and you will be able to see progress at a cabinet, rather than at an exchange level.

how do people know the ID of their cabinets?

I just know its location but not its internal ID number.

In my local area the cabs weren't numbered however since they installed all the the new fibre cabs they now have numbers on them.

You can also check the PCP database or http://fttc-check.alc.im.

In reply to a post by Chrysalis:

In reply to a post by Toonshorty:

Can confirm this.

Messaged OR today and got this with the response:

Both cabs 2 & 8 are still within the build process. I�m sorry that the date has slipped but this has been due to circumstances beyond our control. However, both cabs, subject to no more problems, are due to be completed by mid to late October �12. We are improving our website shortly and you will be able to see progress at a cabinet, rather than at an exchange level.

how do people know the ID of their cabinets?

I just know its location but not its internal ID number.

It's often spray painted on the cabinet in white paint of varying degrees of visibility, from slightly faded, to almost unreadable.

Sadly, I've seen lots without numbers at all as well. I suspect they all probably had numbers at some point. Some are much more faded than others.

In reply to a post by Toonshorty:

In reply to a post by Chrysalis:

In reply to a post by Toonshorty:

Can confirm this.

Messaged OR today and got this with the response:

... nested quotes trimmed ...

how do people know the ID of their cabinets?

I just know its location but not its internal ID number.

In my local area the cabs weren't numbered however since they installed all the the new fibre cabs they now have numbers on them.

You can also check the PCP database or http://fttc-check.alc.im.

just done it thanks, says my cabinet is selected for rollout and phase 9a, massive 17x speed multipler expected over adsl services.

can anyone help with checkoing the cabinets around crawley and copethorne area i would do it but i dont have a clue whats going on lack of fibre is killing my photography business.

People need postcodes to work on. Around that area is full of hotels which tends to reduce the housing density, assuming you are meaning the area on the A264 to the East of the M23

my post code is RH10 4NS thanks again for your help

In reply to a post by smoothboi1975:

my post code is RH10 4NS thanks again for your help

Already covered here.

Well originally I was going to have FTTC by September 2012 (i.e. now) but has now been put back to the end of 2013

In reply to a post by CurlyWhirly:

Well originally I was going to have FTTC by September 2012 (i.e. now) but has now been put back to the end of 2013

At least you'r getting it in 2013! I too have that date, much better to know its coming rather than be one of the millions who will not get it!

In reply to a post by dave2150:

In reply to a post by CurlyWhirly:

Well originally I was going to have FTTC by September 2012 (i.e. now) but has now been put back to the end of 2013

At least you'r getting it in 2013! I too have that date, much better to know its coming rather than be one of the millions who will not get it!

Yeah but the date will probably be put back yet again.

It's already been put back twice !

Ok would you rather you never had a date at all. just wait it out and think how good it will be when you do get it.
My date has been put from September to November and to be honest they could tell me on November that its been put back again and a would be fine, because a know i will get it and am not one of the poor gits that have no date and more likely no hope. Chill out and relax

In reply to a post by iwish:

Ok would you rather you never had a date at all. just wait it out and think how good it will be when you do get it.
My date has been put from September to November and to be honest they could tell me on November that its been put back again and a would be fine, because a know i will get it and am not one of the poor gits that have no date and more likely no hope. Chill out and relax

I wouldn't mind so much but my broadband is playing up recently with constant disconnections.

Sky don't know the cause of the problem but are sending me a replacement router just in case the router I am using now is faulty.

Just out of interest what sort of speeds do you get on ADSL ?

As low as mine a 3 Mb sync if I'm lucky ? (54 dB attenuation)

What kind of problems?
Just to elt people know I had an issue in my uni private apartments where the lift caused EMI and caused lag spikes everytime it moved. Took sky 1 year to figure it out and went through 3 routers and about 5 engineers of all levels. Wasnt till the EMI team found out it was cos of that.

It has been put back 3 months and is now scheduked for 28th November unless it is raining or the wind is blowing in the wrong direction or unexpeced obstructions are encountered


Also iminent is the pushing out to December all the September exchanges with the December ones being pushed out to March 2013

In reply to a post by CurlyWhirly:

In reply to a post by iwish:

Ok would you rather you never had a date at all. just wait it out and think how good it will be when you do get it.
My date has been put from September to November and to be honest they could tell me on November that its been put back again and a would be fine, because a know i will get it and am not one of the poor gits that have no date and more likely no hope. Chill out and relax

I wouldn't mind so much but my broadband is playing up recently with constant disconnections.

Sky don't know the cause of the problem but are sending me a replacement router just in case the router I am using now is faulty.

Just out of interest what sort of speeds do you get on ADSL ?

As low as mine a 3 Mb sync if I'm lucky ? (54 dB attenuation)

I am also 54 dB attenuation and get 5mb connection with my SNR set at 6. get router stats program and keep an eye on it see if your snr plays up or if your tones get lost. here is a pic of my stats so you know am no talking BS STATS

In reply to a post by Anonymous:

What kind of problems?
Just to let people know I had an issue in my uni private apartments where the lift caused EMI and caused lag spikes everytime it moved. Took sky 1 year to figure it out and went through 3 routers and about 5 engineers of all levels. Wasnt till the EMI team found out it was cos of that.

Dunno but my downstream SNR margin goes down to only 1 or 2 dB and my connection just keeps timing out and I have to reboot the router to get my connection back.

In reply to a post by iwish:

In reply to a post by CurlyWhirly:

In reply to a post by iwish:

Ok would you rather you never had a date at all. just wait it out and think how good it will be when you do get it.
My date has been put from September to November and to be honest they could tell me on November that its been put back again and a would be fine, because a know i will get it and am not one of the poor gits that have no date and more likely no hope. Chill out and relax

I wouldn't mind so much but my broadband is playing up recently with constant disconnections.

Sky don't know the cause of the problem but are sending me a replacement router just in case the router I am using now is faulty.

Just out of interest what sort of speeds do you get on ADSL ?

As low as mine a 3 Mb sync if I'm lucky ? (54 dB attenuation)

I am also 54 dB attenuation and get 5mb connection with my SNR set at 6. get router stats program and keep an eye on it see if your snr plays up or if your tones get lost. here is a pic of my stats so you know am no talking BS STATS

You have a very good sync on such a long line, I would love that speed !

I have a Netgear DG834GT in the loft (from when I used to be with O2 before I moved to Sky) and that router was much better at holding sync than my Sky router.

In reply to a post by CurlyWhirly:

In reply to a post by Anonymous:

What kind of problems?
Just to let people know I had an issue in my uni private apartments where the lift caused EMI and caused lag spikes everytime it moved. Took sky 1 year to figure it out and went through 3 routers and about 5 engineers of all levels. Wasnt till the EMI team found out it was cos of that.

Dunno but my downstream SNR margin goes down to only 1 or 2 dB and my connection just keeps timing out and I have to reboot the router to get my connection back.

Thats exactly what happened ot mine. Mine used to drop down to below 1db every time the lift went up and down and dc me or got huge lag spikes.

In reply to a post by Anonymous:

In reply to a post by CurlyWhirly:

In reply to a post by Anonymous:

What kind of problems?
Just to let people know I had an issue in my uni private apartments where the lift caused EMI and caused lag spikes everytime it moved. Took sky 1 year to figure it out and went through 3 routers and about 5 engineers of all levels. Wasnt till the EMI team found out it was cos of that.

Dunno but my downstream SNR margin goes down to only 1 or 2 dB and my connection just keeps timing out and I have to reboot the router to get my connection back.

Thats exactly what happened to mine. Mine used to drop down to below 1db every time the lift went up and down and dc me or got huge lag spikes.

So my line could be affected by some kind of interference then as I have never had this problem before.

Have you heard anymore?

Emailed OR yesterday about my cabinet, response:

Dear Mr ....

Thank you for your enquiry.

The where and when map upgrade should be operating now but detail at cabinet level will normally only be shown if the cabinet has been delayed in the programme.



Many of the cabinets in Scunthorpe have already been enabled. Your cabinet (cab 5) is current planned as FTTC.

I am afraid that I cannot advise when your cabinet will be enabled at this stage, we do however update our micro-site every quarter with our latest deployment plan. The Micro-Site can be viewed using the following link:

http://www.openreach-communications.co.uk/superfast/...



Please continue to monitor our Micro Site which will keep you up to date with our latest deployment news, the site also contains FAQs.

------------------------------------------------

IWC

Well, there's no way in hell my cab will be live by September. but nothing shows for it.

In fact, if its true they have it updated.. how come there's nothing for this exchange.

GU299LR

http://recombu.com/digital/news/what-is-bt-openreach...

A delayed exchange, but nothing on the new map.

I've checked out a half dozen exchanges from the list of ''coming soon'' ones.. and not one
shows any Cab data.....

Dont worry. In the next week or so they will all be put back 3 months

Just checked my postcode..............

This marker shows cabinet: P2
Which is linked to exchange: WALLINGTON
Please note: This is the intended area for the cabinet that will provide fibre broadband services to your postcode. We are in ongoing discussion with your council about the location of this cabinet.

This is rare in the context of our overall deployment, but installing one of our street cabinets can sometimes meet with planning issues, such as where the area in question is deemed a Conservation Area. In these situations we work closely with your Council and perform more than one survey to try and find an alternative location. Unfortunately in this case we have not been able to locate one so far. We will continue to work on this and apologise for any inconvenience this has caused.

That Where and When BT site is not as up to date as the btwholesale one. Shows Coming Soon on that one but I placed an order last Friday on my exchange.

Just checked my home postcode, and nothing has changed there, but in my old flat there has been an update.

"This marker shows cabinet: P37
Which is linked to exchange: COWLEY
Please note: This is the intended area for the cabinet that will provide fibre broadband services to your postcode. We're sorry but the cost of providing power to this cabinet means that currently it is not commercially viable."

Using the BT checker though:
"Your cabinet is planned to have WBC FTTC by 30th September 2012. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 69 Mbps and upstream line speed of 20 Mbps."

Which is right?

Hi All.

Can someone post a postcode that shows somthing other than the exchange, so I know what I am looking for.

Thanks.

In reply to a post by tonycollinet:

Hi All.

Can someone post a postcode that shows somthing other than the exchange, so I know what I am looking for.

Thanks.

Try mine as mentioned above, OX4 7UX. Shows a little yellow pin

Thanks.

In reply to a post by Moradin:

In fact, if its true they have it updated.. how come there's nothing for this exchange.

GU299LR

http://recombu.com/digital/news/what-is-bt-openreach...

A delayed exchange, but nothing on the new map.

I've checked out a half dozen exchanges from the list of ''coming soon'' ones.. and not one
shows any Cab data.....

Hi, as stated in the email on the page before "detail at cabinet level will normally only be shown if the cabinet has been delayed in the programme."

Checking exchanges that currently have plans for future rollout (not necessarily delayed) will just show the coming soon pin on the exchange, and won't usually show any information on a cabinet level.

The map has indeed been updated, as a few postcodes (such as the ones on this page) do show an additional yellow pin used to represent the cabinet the address is connected to, with further information on the delay.

-----------------------------------------------

IWC

In reply to a post by Adsl24:

Openreach will only be showing if a cab is delayed (and the reason), not if the cab is planned, live, or it's current state (unless delayed). So it's not quite going to provide much information for normal FTTC rollouts or show cab locations etc.

This should go live 29th August if all goes well.

Thanks

Adsl24 was indeed 100% correct.

--------------------------------------

IWC

What is the e-mail address for OR? Or can you find out for me the plans for the cabinet I am connected to.

My exchange is enabled - Cleckheaton MYCLE - Cabinet number P17 - checks say 100% probabability but no indication of any plans yet - however they do say that the database has not been updated since December.

Thanks in advance
Gary

Cross posts are discouraged... replies here please.