Can anyone help as the OP needs some advice
In reply to a post
Just replied - I think the Eclipse rep confused the situation by not clearly showing the differences between "BT" and "Openreach".
James BT Infinity 2 - 19/9/2012 - Install-sync: 52/12 - Test: 50/10 - Est: 44.6/6.5 Mbps
13 years of broadband - ntl:(512k/1M)/BTbusiness(2M)/Metronet(2M)/Bulldog(8M/16M)/BE(16M)/BT FTTC(50M)