New install.. equipment question.

My infinity is due for install on tuesday... BT have sent me

a home hub 3
BT vision box. (the old one.. grrr).
viewing card

Isn't there a VDSL modem as well? does the engineer bring it ?

http://www.productsandservices.bt.com/consumerProduc...

Yes , the Openreach tech brings it

Yep and if it breaks openreach have to visit you to give you a new one

It's because they want the fibre fully setting up by the engineer so it all ends up done correctly and perfectly. They don't want the end user messing things up or installing it their own special way

In reply to a post by ukhardy07:

Yep and if it breaks openreach have to visit you to give you a new one

It's because they want the fibre fully setting up by the engineer so it all ends up done correctly and perfectly. They don't want the end user messing things up or installing it their own special way

What fibre does the tech need to set up, or even touch, during an FTTC or Infinity install.

I should have said to be perfectly correct 'they want the fibre to the cabinet connection setting up by the engineer so it's all done correctly.'

By this I mean they don't want end users setting up the modem. They want the engineer to come out, install the modem for the fibre to the cabinet connection. This ensures it's installed in the master and that internal wiring does not interfere with the connection as the engineer also installs a new faceplate. So ultimately the modem should not come with the homehub.

If they supplied the openreach modem as part of the package users would potentially set things up incorrectly. Hence the engineer brings it and does it all correctly.

In reply to a post by ukhardy07:

If they supplied the openreach modem as part of the package users would potentially set things up incorrectly. Hence the engineer brings it and does it all correctly.

Or not, as the case may be .

The engineer will also move the master socket to where the modem is going to be.

Only if the ISP has ordered the "Home Wiring Solution". We've seen a few cases where they haven't.

Also we had a case reported three days ago where it appears an existing 10m ADSL cable was used to connect the modem to the socket. Plus several botched installations in the past.

In reply to a post by RobertoS:

Only if the ISP has ordered the "Home Wiring Solution". We've seen a few cases where they haven't.

Also we had a case reported three days ago where it appears an existing 10m ADSL cable was used to connect the modem to the socket. Plus several botched installations in the past.

The fun will really start when Openreach launch "wires-only" VDSL .... $diety-forbid...

I assume you've seen the spec for the modem (component) of self-install? I've posted the link a few times.

I wonder how closely the two(?) integrated VDSL2 routers used by some here adhere.

In reply to a post by RobertoS:

I assume you've seen the spec for the modem (component) of self-install? I've posted the link a few times.

Hmm, sorry, I don't recall that.

I wonder how closely the two(?) integrated VDSL2 routers used by some here adhere.

I was thinking more along the lines of bad house wiring giving people really poor VDSL sync; which currently an Openreach engineer can correct. I foresee lots of "banded" profiles in the future.

In reply to a post by jchamier:

In reply to a post by RobertoS:

I assume you've seen the spec for the modem (component) of self-install? I've posted the link a few times.

Hmm, sorry, I don't recall that.

I wonder how closely the two(?) integrated VDSL2 routers used by some here adhere.

I was thinking more along the lines of bad house wiring giving people really poor VDSL sync; which currently an Openreach engineer can correct. I foresee lots of "banded" profiles in the future.

SIN 498, specifically sections 2.4 and 3.

I'm sure Openreach will be quite happy to impose banded profiles and leave it ti the CP/user to sort out wiring then pray for an auto-reset by the DLM. (IIRC a couple of these have been reported here).

I think poorly installed FTTC is quite common, when an engineer visited me recently he had just come from another customer where he had gained 20 Meg by correctly wiring it up.

In reply to a post by RobertoS:

SIN 498, specifically sections 2.4 and 3.

I'm sure Openreach will be quite happy to impose banded profiles and leave it ti the CP/user to sort out wiring then pray for an auto-reset by the DLM. (IIRC a couple of these have been reported here).

Some good stuff in that SIN - it will be a shame if Openreach launch self-install as ISPs such as AAISP have already reported they have a slightly better diagnostics/working relationship due to the active NTE than they do with ADSL services and the user/CP provided NTE.

I would hope at such a launch the Openreach tools provided to the CP/ISP would be improved, so at least a user can call their ISP for a profile reset. Self reset sounds good - hopefully product improvement is ongoing within the Openreach system.

In reply to a post by R0NSKI:

I think poorly installed FTTC is quite common, when an engineer visited me recently he had just come from another customer where he had gained 20 Meg by correctly wiring it up.

20 meg is a scarily high number - the original installing person must have been one of the new technicians rather than a proper Openreach engineer, without any diagnostic kit perhaps?

Or the engineer who told me was exaggerating.