Is it normally 2 seperate engineers?
I did a complaint and didnt hear anything back but out of the blue a guy just turned up to do my line so seems it has been put as priority now. I asked if he also did the cabinet for infinity he said yes but he didnt leave a modem, also am waiting for dialtone as apperently they jumped the gun and nothing done exchange side yet.
We chatted for bit and he thought my initial 7 week wait was good, he did a job last week a guy waited 2 years.