Openreach left and right hands and no-one with a clue, never mind a key, seems the case. Access clearly isn't the question, so you aren't getting the full story.

Earlier on it looks like an acceptable site for the new cab or trenching, or not mentioned - power supply could be the problem. Keep digging? Have Seascape been asked for permission to do any of those? Sounds like they are cooperating with you just fine.

Edited by RobertoS (Mon 14-Jan-13 16:23:35)

I've just forwarded to nga.enquiries the name & email address of the person to contact for Wayleave access.

I dont know if you have checked with BT whole sale, but the news isnt good.

https://www.btwholesale.com/includes/adsl/main.html

WBC FTTC Up to 58.1 Up to 20 -- 31-Mar-14

Were screwed. Obviously they have no real plans to sort this cabinet out and are just putting some far away date to cover themselves.

7MB it is then!

Yes its really annoying that because of OR's incompetance that we now have to wait until next year sometime. I would bet that OR would be super efficient at giving us fibre if Virgin was an alternative.

Edited by deleted (Mon 04-Mar-13 08:06:06)

Offical Openreach reponse to the March 2014 date on their FAQ, also they have said that any cabinets that where previously March 2013 should be enabled by then.

http://www.superfast-openreach.co.uk/faq/

Q: My cabinet has been repeatedly delayed, and now appears to have been moved from March this year to the end of your programme in 2014. Why has this happened?

A: Deploying fibre cabinets is a complex engineering challenge, which involves not only provision of fibre, but availability of power connections, planning consent for the cabinet itself in some cases, road closures, traffic management permissions and space within our duct network to make the necessary connections.

In a small number of cases we encounter problems which can delay the cabinet by several quarters, and take time to resolve; in the vast majority of cases these are caused by power provision and local planning permission. We work closely with the power companies and local authorities to minimise such delays.

In order to avoid repeatedly delaying these cabinets, we have moved their due dates to the end of our commercial programme to reduce multiple changes to the likely activation date. We will continue to seek solutions for these cabinets and where possible will activate them before the end date given.

In reply to a post by SalJam:

I dont know if you have checked with BT whole sale, but the news isnt good.

https://www.btwholesale.com/includes/adsl/main.html

WBC FTTC Up to 58.1 Up to 20 -- 31-Mar-14

Were screwed. Obviously they have no real plans to sort this cabinet out and are just putting some far away date to cover themselves.

7MB it is then!

All the cabinets in an area near me have been done, and speaking to an Openreach engineer they should be completed by March 2013 as per the When and Where list (its one of the few that's listed for March 2013). But the ADSL checker says March 2014 for all of its cabinets at that exchange (that I checked); it seems the date on the ADSL checker now is nigh on useless.

Edited by deleted (Mon 04-Mar-13 15:14:29)

Deploying fibre cabinets is a complex engineering challenge

Yep, they couldn't find the key to the Ingersoll padlock they own.

In reply to a post by dogcat:

it seems the date on the ADSL checker now is nigh on useless.

Did those who complained to ASA believe we would get any other result? BT weren't ever going to give us more accurate dates

It is of benefit to those whose cabinet kept being delayed by 3 months. Instead of following wave upon wave of hope & disappointment, they can now just be thoroughly disappointed once and for all.

Well to play devil's advocate, you could look at it either way, couldn't you? Degrees of hope and disappointment are all in the mind of the frustrated user. With quarterly updates, BT were saying "There is a possibility this cabinet will be live by then". People simply had to Google to be told that, for example, "March 31st" was a standard placeholder date. Forcing BT to limit things to yearly predictions has only muddied the waters, because knowing that maybe you'll have fibre by this time next year and maybe you won't, or maybe you'll have it in 3 weeks if you're lucky, is useless. Also, the promise of the predicted date hasn't been strengthened at all; so someone predicted to have fibre by March 31st 2014 might still not get it. What should happen then, only predictions which can be guaranteed to go live within 5 years?

I think people who complained must have phrased their complaints poorly. What they said was "The predictions for my cabinet turned out to not be true!", when what they meant was "I saw a predicted date and immediately assumed that I would definitely have fibre by then.". We all increasingly want more information from BT, and at best this has done absolutely nothing aside from deter BT from volunteering the best guesses they can make. Which is something.

Misguided complaints have resulted in a worse situation for everyone waiting for FTTC. Of course BT can sometimes screw things up horribly, or overlook things which are obvious to a small child, but in that case the complaint needs to be specific, diplomatic, and directed at the right people (i.e. not the ASA). The bloke in Colchester here who has finally managed to circumvent some ridiculous red tape and BT's seemingly automated way of doing things is a good example of what can be done if there's a genuine mistake or oversight on BT's part; or even if there's something which BT have identified as a prohibiting issue, but somebody local knows otherwise.

Edited by deleted (Tue 05-Mar-13 04:23:03)

BE There offered me a cheap retention deal 14 months ago & I turned it down because I assumed that OR would enable my cab by March '12. And then they couldn't find their padlock key. They obviously can't afford a pair of bolt cutters to remove their own padlock so I'm not too impressed with them

I appreciate the size & task of OR's fibre roll out but I think their PR could be a lot better.