It might be useful if we could have the modem stats, (both --pbParams and --show, or even --stats instead of --show as that gives the error stats), for when it is bad, for comparison. That might help analyse things a little better.
I remember reading your earlier post about the exact 2-monthly occurrences. I've no brainwaves at the moment I'm afraid
.
FYI:
http://i50.tinypic.com/359bw2p.png
(Thanks to BaldEagle for the monitoring)
IDNet actually seemed to do a reasonable job this time. They contacted BT and got a response. Unfortunately the BT response wasn't all that helpful and we're back to getting an engineer sent out which I think will be an expensive waste of time.
BT response:
"Remote diagnostics have been carried out and currently all tests pass. No
over-utilisation of the cab is indicated. I have discussed the issues you
have stated (ie issues occur regualrly every 60). The FTTC network team
have stated no profile changes have taken place or any limitations on your
customer circuit.
Next course of action recommended/to be taken: As current remote checks do
not indicate any issue, if you require any further investigation and have
fully eliminated any possible cause of issues with your customer
equipment/set up/sources of interferance, in order to instigate an
Openreach engineerfor further checks"
So it seems I'm stuck :-/
Edited by Andrue (Thu 21-Feb-13 18:59:09)