I have recently had fibre installed at home when I checked availability a couple of weeks ago the checker said I would receive up to 37 mb and low would be 30mb however after doing a speed test I'm only getting at best 18mb I then rechecked on the BT availability checker and these figures have now changed from the original to 25mb/18mb
I have asked my supplier who have confirmed I was originally quoted up to 37mb if I have been mis-sold the product, I was getting 12mb on ADLS and feel that the speed gain is really not worth the extra £12 a month.
What do people think is my best course of action?



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