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Please can somone confirm my thoughts?
I have Infinity 2 on FTTC, my oringinal speed for the first few months was 72Mb/18Mb, then my speed dropped and now normally sits about 48Mb/15Mb. I am paying about £26pm for my BB service.
My question is about switching to Infinity 1 Unlimited, saving about 50%pm. As my line will run at 48Mb/15Mb if I switched to Infinity 1 would I get the maximum 38Mb/9Mb or would (as I suspect) get a percentage of the maximum avaialble, say somthing like 28Mb/7Mb?
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You would get the maximum speed on Infinity 1
No use of funky ratios. It is an artificial speed cap
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Please can somone confirm my thoughts?
I have Infinity 2 on FTTC, my oringinal speed for the first few months was 72Mb/18Mb, then my speed dropped and now normally sits about 48Mb/15Mb. I am paying about £26pm for my BB service.
My question is about switching to Infinity 1 Unlimited, saving about 50%pm. As my line will run at 48Mb/15Mb if I switched to Infinity 1 would I get the maximum 38Mb/9Mb or would (as I suspect) get a percentage of the maximum avaialble, say somthing like 28Mb/7Mb?
You would get the maximum on the lower speed product, the physical connection runs as fast as it can while the throttling is done at the IP level.
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Brian
Zen Pro
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I agree with the others on speed. But are you sure you will save 50% per month? Mostly the difference between 1 and 2 is only around £3 per month.
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Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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According to the website the difference at list price is £7 a month (Infinity 1 is £18 with Infinity 2 at £25). There is also the Infinity 1 with 20GB allowance at £7.50 but assuming that isn't the product being discussed.
The OP may also get a special offer. BT offered me a discount on Infinity 2 last week if I signed up for an additional 12 months.
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Gosh, yes, the difference has increased a lot. I should have checked before posting.
I agree the OP would get a good offer to recontract if he is getting out of contract. It's unlikely to match the discounts he could get by changing provider; loyalty bonuses are never as good (alas) as the unloyalty ones.
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Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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Thanks for clearing that up... It was not the answer I expected.
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Thanks everyone.
I had a quick look and I was sure I found some offers for Infinity 1 unlimited working out at £10 plus line rental.
Currently paying....
Broadband and Calls14 Jan-13 Feb 15 £ 29.46
This is the cost of your Package at £29.46 a month, charged in advance from
14 Jan 2015 to 13 Feb 2015. This gives you:
Calling Plan Unlimited Evening and Weekend Plan
Broadband BT Infinity Option 2
All my email etc. is done via my own VPS server, I like the free BT Openzone but also use Fon so I should be able to use them log in details for openzone. Basically I have no loyalty or ties to BT (Contact ended 6 months ago)
Do I just call 150 and talk to them about me paying to much for what they have on offer and looking elsewhere?
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One thing to add I must keep my phone number!
(Don't mind paying BT for line and someone else for FTTC BB)
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I agree the OP would get a good offer to recontract if he is getting out of contract. It's unlikely to match the discounts he could get by changing provider; loyalty bonuses are never as good (alas) as the unloyalty ones.
You switched from Infinity 2 to Plus net 76Mb? I assume your speeds were exactly the same?
Any other problems?
Looks like Plusnet BB only is £22.49 or £17.49 for 38Mb
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I rang on 0800 328 6738 to get a retention deal.
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Ok, thanks.
One thing I have noticed regarding plus net is that they have the same up to Upload speed on both 38 and 76 packages, BT drop theirs on the lower infinity 1 package.
A decent upload is handy for me when transferring photos to clients.
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I switched from Infinity 2 to PlusNet 40/20. The good price with good upload and adequate download fitted what I wanted and was an extra factor in the decision to move.
My modem didn't even resync on the change, around 73Mbps.
Download speeds went down from 70Mbps to 39Mbps.
Uploads stayed the same at 18.6Mbps.
Pings to bbc went down from 20ms to 11ms (BT had silly internal routing Winchester->Sheffield->London which add around 9ms to all routes).
No problems at all from PlusNet yet except that I had to nudge customer service on the changeover because something that should have happened automatically didn't. They answered the phone in clear English within 5 mins and fixed it an another minute.
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Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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PlusNet use the more expensive 80/20 wholesale service for both products and then throttle the downstream for the cheaper service. Most providers don't do this as it affects the bottom line cost of providing the lower speed service. As far as I know PlusNet are unique in the market in doing that.
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Been on the phone with BT... MAC due to be sent by email, also these offers
Infinity 1 £15.65 for 12 months - 12 month contract
Infinity 2 £19.85 for 12 months - 12 month contract (Currently paying £29.46)
also... Free Caller ID for 12 months -£1.75
Advised if I do take up the offer, call back in 12months to have the same conversation as today.....
Ummmm. what to do?
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Thank you very much for your detailed reply!!!
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I took the Infinity 2 offer with caller ID that you state. Mainly because I was thinking PlusNet but was having second thoughts whilst waiting to see how some of the issues that have been reported settled out. But, 12 months with that discount was good enough for me for now.
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PlusNet 40/20 will cost £14.99 with first 6 months at £3.75. That's cheaper than the Infinity 1 with double the upload speed. (not sure how the phone parts match)
And you'll probably get a decent cashback if you check ~ looks like £100 on Quidco if you opt for the PlusNet 80/20
You will have the hassle of moving; fairly small hassle for me but there is always a niggling worry in the background.
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Recently moved from BT Infinity 2 to PlusNet. Very happy so far.
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