Fritzbox 7390 help

Hi
could anyone possible help I have fritz box 7390 international version
running FRITZ!OS 06.20-29491 BETA I currently have it setup on BT Infinity 2
my problem is I am unable to get my full upload speed my download speed is correct .
any help or advice would be appreciated

regards ste

I'd try the non-beta firmware 06.20 http://en.avm.de/service/downloads/download/show/18847/

If you can't directly get that on the F!B from the beta there's a recovery image here: ftp://ftp.avm.de/fritz.box/fritzbox.fon_wlan_7390/x_...

I'm running 06.20 with absolutely no problems (I get exactly 20000 upload sync and around 18Mb/s on TBB speedtest)(

cheers mate niceone will give that a go

update
ok tried that mate still no joy

apologizes for the double post

Edited by deleted (Thu 09-Apr-15 17:04:14)

Do you have a BT modem or suitable HomeHub to try as an alternative (to rule out a line/cabinet/exchange issue?
What are your DSL stats looking like (usually http://192.168.178.1/internet/dsl_stats_tab.lua?sid=65e257cd73a3fc1e& )?

I did try the openreach modem back online was getting my speed back again . have tried to edit the settings file but when I try to upload it I get this message

The specified file is not a valid import file.

just a thought could you forward a copy of you settings file would that work ?

here are my stats


Receive Direction Send Direction
Max. DSLAM throughput kbit/s 74000 20000
Min. DSLAM throughput kbit/s 128 128
Attainable data rate kbit/s 69604 5173
Current throughput kbit/s 69328 5144
Seamless rate adaptation off off

Latency 8 ms 8 ms
Impulse Noise Protection 3 2.6
G.INP off off

Signal-to-noise ratio dB 6 6
Bitswap on off
Line attenuation dB 13 8

Profile 17a
G.Vector off off

Carrier record A43 A43

Edited by deleted (Thu 09-Apr-15 17:35:55)

Something not too good there, your US attenuation is low (usually a good thing) but attainable and actual rates are dreadful (particularly for your DS rate).

Is this with the 'normal' 06.20 firmware?

My stats for comparison:
Negotiated Connection Properties
Receive Direction Send Direction
Max. DSLAM throughput kbit/s 80000 20000
Min. DSLAM throughput kbit/s 128 0
Attainable data rate kbit/s 65660 25453
Current throughput kbit/s 66416 20000
Seamless rate adaptation off off
Latency fast fast
Impulse Noise Protection 49.1 44.9
G.INP on on
Signal-to-noise ratio dB 7 9
Bitswap on on
Line attenuation dB 13 14
Profile 17a
G.Vector off off
Carrier record A43 A43

Note I have G.INP recently activated from my (Huawei) cabinet so Impulse Noise Protection figures look particularly odd.

Not sure if 'Bitswap off' on your upstream is indicating something here, mine's always been on.

yes mate had to use the recovery file of the link you posted
FRITZ!OS 06.20
ftp://ftp.avm.de/fritz.box/fritzbox.fon_wlan_7390/x_...
thanks for your time by the way appreciated

Edited by deleted (Thu 09-Apr-15 17:45:55)

You should have

Bitswap on on

as Al1264 has shown.

Is there a option to enable that?

I'd assume that to be automatic if configuration is correct.

Have to admit I''m stumped for further suggestions.

One possibility might be to run 'Diagnostics' on your F!B and sent the result to AVM support in case they can spot a problem.

Have emailed support mate just waiting for reply

I don't have a 7390 to check but in the UK bit swapping should be enabled for both DS & US. I would think that there should be a configuration option, somewhere.

Mine's always been on (of its own accord), pretty sure there's no accessible setting to change this. Modified configs (restoring from modified files) are often problematic, that's why the F!B will reject any it doesn't think are 100% legit.

Edited by deleted (Fri 10-Apr-15 22:44:12)

In reply to a post by Al1264:

Modified configs (restoring from modified files) are often problematic, that's why the F!B will reject any it doesn't think are 100% legit.

is there anyway round this ? as when I connect the 7390 to openreach modem I do get my full speed

cheers ste

I'd be interested so see your bitloading spectrum: http://192.168.178.1/login.lua?page=/internet/dsl_spectrum.lua&sid, you'd need to upload it to any suitable image hosting site and link it back here, that might, at least, indicate if there are particular frequency ranges not being used properly for upstream bits (though I think getting bitswap on may be the answer if only we knew how!).

Did you restore any config after loading the 06.20 recovery image?

Your options, at present, appear to be:
Wait to see what, if anything, AVM support come up with
Use it with the BT Modem (for the time being anyway)
Use it 'as is' if the reduced upstream isn't causing any significant issues with your internet usage.

In reply to a post by Al1264:

Did you restore any config after loading the 06.20 recovery image?

no mate haven't tried that.

Edited by deleted (Sun 12-Apr-15 21:59:27)

In reply to a post by Al1264:

I'd be interested so see your bitloading spectrum: http://192.168.178.1/login.lua?page=/internet/dsl_spectrum.lua&sid, you'd need to upload it to any suitable image hosting site and link it back here,

stats

stats2

Edited by deleted (Sun 12-Apr-15 22:14:15)

Thanks for the screenshots, I can only comment by comparison with mine but you appear to have poor bitloading in all upstream bands, there appear to be some nasty dips in the bitloading, particularly in the U2 band (approx tones 2000 to 2800).
I believe the bitloading indicates you're on an ECI cabinet (the tones extend further at the top compared with Huawei) and you don't have G.INP active - another giveaway, not sure if the F!B7390 is in any way 'less compatible' with ECI cabinets.

My bitloading for comparison: Bitloading

thanks again for reply mate . you are correct I am on a ECI cabinet looks like I will have to change my modem/router

Can't answer directly, but I have the Fritz 3390, with G-INP enabed, and my speeds improved.

Maybe give Fritz support a try?

what cabinet are you connected to mate ?mine is a ECI was also thinking of buying a
TP Link TD-W9980 seem to work well with ECI cabinets due to same chip set

They don't as yet support G.inp , so i would wait and see ,as it may become a door stop , assuming your on FTTC

In reply to a post by tommy45:

They don't as yet support G.inp , so i would wait and see ,as it may become a door stop , assuming your on FTTC

ar right thanks for the heads-up yes am on FTTC

does anyone know if its possible to put a custom firmware on this model or maybe someone has done there own custom image

Edited by deleted (Sun 26-Apr-15 12:37:27)