Urgent HELP needed (BT Migration)

Hi
I'm moving to Plusnet but i'm currently with BT and have a HH5. The HH5 has to go back (long story) when i migrate. Plusnet have just helpfully informed me that i wont be getting an engineer visit and thus i wont be given an openreach modem and they cant place an order for another visit till the migration has completed. I'm away for a couple of weeks and need to VPN back home. Can i buy a openreach of ebay and just plug it in or does it need configuring in some way? I'm pretty sure im on a huawei cabinet.

Thanks

Yes you can, assuming it is in good nick. (Many people on here have done that and I haven't seen a single report of a duff one).

Preferably get a Huawei HG612 3B, which has the white power plug as well as the 3B on the back. That is (a) the latest and doesn't have overheating problems, and (b) is easily unlocked if you want to do that to get line stats.

Don't pay much of a higher price for one that is already unlocked - it's easy.

You plug the HG612 into the phone line in the same way as the Home Hub. Then an Ethernet cable that comes with the router from that to the router WAN port. Your login username and password go into the router.

Good luck.

Edited by RobertoS (Wed 27-May-15 18:52:42)

Thanks, i really appreciate your speedy response. I've just got one off Ebay (locked) for £19. I have no idea if thats a good price or not but desperate times and all.

Thanks again

Ben

Not too bad a price, but I can see the price for a secondhand HG612 continuing to rise & become very sort after,if you have a Huawei cabinet & also with the ongoing ECI problems.

Edited by Nightglow (Wed 27-May-15 19:11:01)

Well i would of requested that plusnet arranged an engineers visit, if only to provide the modem, as Plusnet are more than happy to still charge the full £50.00 fee for a engineer install even when they aren't required
Instead of spending further money on a modem,

I would of kicked off had I been charged an install fee but that was free. I would of waited if we had not of been going away. Does unlocking it do anything interesting and is it easy to do?

It gets you into the GUI and also lets you get full stats. There are also a couple of monitoring and graphical systems available that have been written by forum members that run with unlocked ones.

Without unlocking it you get no information at all about the connection. Unlike with the HH5.

I'd worry about that when you get back from holiday. But the basic unlocking method is described here, and the latest unlocked firmware is the BO30SP08 webgui version.

Edited by RobertoS (Wed 27-May-15 20:43:51)

Many thanks everyone

Stupid question, but what files am i actually downloading?

In the link I gave you, choose the B030SP08 folder, then download the file that ends in B030SP08_webgui.

In reply to a post by benwiddowson82:

I would of kicked off had I been charged an install fee but that was free. I would of waited if we had not of been going away. Does unlocking it do anything interesting and is it easy to do?

only because you took line rental as well, but for a straighforward WBMC FTTC FTTC migration they do charge people the £50 install fee and still insist on not a 12mths contract but a 18mth min term ,BTOR / BTW charge £11.00 plus Vat for a migration and the ISP only has to comit to a 1 mth min term so why 18mths for incoming FTTC migrations ?

Thanks for the advice in the link.

I'm assuming it's to help cover the cost of the free/cheaper promotion period. Personally I'd rather pay full price and have no contract but I'm guessing most people get captured by headline rates.

Thanks it worked ! Is there any way with it to tell if G.NIP has been enabled on my line at all?

Thanks
Ben

Assuming you are using Windows, you need to have enabled the telnet client in the Internet Options.

Then go to a command line prompt and:-

telnet 192.168.1.1
admin
admin
sh
xdslcmd info --show

If you have a Bearer 1 line G.INP is enabled, like this

Bearer: 0, Upstream rate = 16961 Kbps, Downstream rate = 60000 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps

If you don't, it isn't.

If you copy and paste the whole output we may be able to comment of various other things as well.

Welcome Visiting Huawei Home Gateway
Copyright by Huawei Technologies Co., Ltd.
Login:admin
Password:
ATP>sh


BusyBox v1.9.1 (2014-01-21 16:44:38 CST) built-in shell (ash)
Enter 'help' for a list of built-in commands.

# xdslcmd info --show
xdslcmd: ADSL driver and PHY status
Status: Showtime
Retrain Reason: 0
Last initialization procedure status: 0
Max: Upstream rate = 21910 Kbps, Downstream rate = 58252 Kbps
Bearer: 0, Upstream rate = 20000 Kbps, Downstream rate = 59362 Kbps
Bearer: 1, Upstream rate = 0 Kbps, Downstream rate = 0 Kbps
Link Power State: L0
Mode: VDSL2 Annex B
VDSL2 Profile: Profile 17a
TPS-TC: PTM Mode(0x0)
Trellis: U:ON /D:ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 5.9 7.2
Attn(dB): 20.2 0.0
Pwr(dBm): 13.6 7.4
VDSL2 framing
Bearer 0
MSGc: -6 -6
B: 243 97
M: 1 1
T: 0 0
R: 10 8
S: 0.1309 0.1554
L: 15525 5457
D: 8 8
I: 254 106
N: 254 106
Q: 8 8
V: 0 2
RxQueue: 48 39
TxQueue: 16 13
G.INP Framing: 18 18
G.INP lookback: 16 13
RRC bits: 24 24
Bearer 1
MSGc: 122 58
B: 0 0
M: 2 2
T: 2 2
R: 16 16
S: 8.0000 16.0000
L: 32 16
D: 1 1
I: 32 32
N: 32 32
Q: 0 0
V: 0 0
RxQueue: 0 0
TxQueue: 0 0
G.INP Framing: 0 0
G.INP lookback: 0 0
RRC bits: 0 0
Counters
Bearer 0
OHF: 0 0
OHFErr: 0 0
RS: 147400696 106184
RSCorr: 251 84
RSUnCorr: 0 0
Bearer 1
OHF: 301509 302690
OHFErr: 0 0
RS: 2411579 1210763
RSCorr: 1 0
RSUnCorr: 0 0

Retransmit Counters
rtx_tx: 19011837 6
rtx_c: 98 6983
rtx_uc: 0 77935

G.INP Counters
LEFTRS: 1 60
minEFTR: 59353 19997
errFreeBits: 4382900 463405159

Bearer 0
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 552832947 0
Data Cells: 516639 0
Drop Cells: 0
Bit Errors: 0 0

Bearer 1
HEC: 0 0
OCD: 0 0
LCD: 0 0
Total Cells: 0 0
Data Cells: 0 0
Drop Cells: 0
Bit Errors: 0 0

ES: 0 0
SES: 0 0
UAS: 61 61
AS: 4843

Bearer 0
INP: 49.00 47.00
INPRein: 0.00 0.00
delay: 0 0
PER: 0.00 0.00
OR: 0.01 0.01
AgR: 59422.99 20102.08

Bearer 1
INP: 2.00 4.00
INPRein: 2.00 4.00
delay: 0 0
PER: 16.06 16.06
OR: 63.75 31.87
AgR: 63.75 31.87

Bitswap: 2940/2940 70/70

#

I'm assuming it's not been enabled on my line at present then?

Ben

G.INP is active in both downstream and upstream directions.

As David says.

The Bearer 1 line is present, so G.INP is enabled. The zero sync speeds are normal, as it just uses a tiny fraction of the main sync when it is needed. 0.01% IIRC.

That's why I gave you the example of the line being there. If G.INP isn't enabled there is only the Bearer 0 line.

Other bits of info in the stats show it is bidirectional. It may change some time to downstream only.

That's disappointing as my sync speed has reduced slowly from 75mb. I saw a jump back up to 65 the other month.