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Standard User Toonshorty
(regular) Wed 05-Aug-15 11:33:54
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How long for a cabinet to appear as accepting orders?


[link to this post]
 
Northern Powergrid finished connecting power up to our cabinet (Wylam P2) on Monday. As far as I know, the other aspects (cabinet pairing and fibre backbone) were both completed in March so therefore I assume everything is ready for the cabinet to be activated?

Does anyone know roughly how long it takes for BT to get everything switched on once all the work is completed?
Administrator MrSaffron
(staff) Wed 05-Aug-15 12:01:51
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
If everything else including fibre and copper pairs are connected then a couple of weeks to let hardware run and test its not about to be an early life failure, i.e. electronics survived journey from factory.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Pgre
(experienced) Wed 05-Aug-15 12:03:28
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
I think you may find the answers range from.. weeks, to months and in some rare cases years. (not meaning to upset your day of course!)

Power is often a challenge so if thats done and everything else is in place in terms of fibre connection back to the exchange etc then hopefully it won't be too long for you... but.. as others may also share, don't celebrate till you can order it would be my advice.

Regards PGre


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Standard User keith969
(newbie) Wed 05-Aug-15 12:33:14
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
Between the cabinets being installed and wired up to orders being accepted took about 3 months where I am.
Standard User deleted
(deleted) Wed 05-Aug-15 18:50:12
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Re: How long for a cabinet to appear as accepting orders?


[re: keith969] [link to this post]
 
Took about a month here, from cab completion (electrics, fibre and tie pairs done) to a live cab.

@ OP, set up a BT wholesale 'checker', it'll save you from going mad every day randomly checking it in anticipation

http://forums.thinkbroadband.com/general/f/4410118-w...

Edited by deleted (Wed 05-Aug-15 18:51:30)

Standard User Toonshorty
(regular) Wed 05-Aug-15 19:35:08
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Re: How long for a cabinet to appear as accepting orders?


[re: deleted] [link to this post]
 
In reply to a post by digitalis:
Took about a month here, from cab completion (electrics, fibre and tie pairs done) to a live cab.

@ OP, set up a BT wholesale 'checker', it'll save you from going mad every day randomly checking it in anticipation

http://forums.thinkbroadband.com/general/f/4410118-w...


Thanks, I have a checker up already - annoyingly it seems to trigger once or twice a day for something silly like "The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014." which randomly appears and disappears every time I reload the page.

Hopefully it shouldn't be too long then, fingers crossed.

Hoping the speeds are decent seeing as we're a rather lengthy 1.5km from the cab, although I've got good reason to suspect we've got decently thick copper D-side. Should be better than 6Mbps anyway.
Standard User simon194
(experienced) Wed 05-Aug-15 19:45:18
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Re: How long for a cabinet to appear as accepting orders?


[re: deleted] [link to this post]
 
One round my was about 10 months because it failed an earth test and it took 6 months before it was sorted out. They ended up replacing the entire cabinet.
Standard User deleted
(deleted) Thu 06-Aug-15 07:44:47
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
In reply to a post by Toonshorty:
Thanks, I have a checker up already - annoyingly it seems to trigger once or twice a day for something silly like "The Stop Sale date for Datastream is from 30-Jun-2012; the Formal Retirement date for Datastream is from 30-Jun-2014." which randomly appears and disappears every time I reload the page.


I had that, and got around it by putting "FTTC" in the line filter/keywords list, so it'll only trigger with the addition of FTTC text.
Standard User Toonshorty
(regular) Mon 10-Aug-15 12:13:57
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Re: How long for a cabinet to appear as accepting orders?


[re: deleted] [link to this post]
 
iNorthumberland have got back to me and iterated much of what has been posted here in that it should be a couple of weeks.

John is currently on leave so has asked me to pick this up in his absence. All the info you�ve mentioned sounds correct. We�re waiting on an update on the cabinet ourselves but it has appeared on our expected list. This means I�d expect it in the next couple of weeks presuming we have no issues to delay.

Sorry I can�t be more specific at this stage, but it shouldn�t be too much longer assuming Openreach�s testing runs smoothly.


Hopefully not too far away then.
Standard User Toonshorty
(regular) Tue 11-Aug-15 18:11:18
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
Wylam 2 - URGENT HIGH EARTH - Extra earth rods required due to dangerous high earth reading.


Looks like this may get delayed a little while then.

From roadworks.org, work to take place from 11th to 13th Aug apparently.
Standard User Toonshorty
(regular) Mon 17-Aug-15 13:05:26
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
Just had a load of emails through from my page monitors which show my cabinet as live so I've just hopped onto the wholesale checker and sure enough it seems to be live.

What has totally thrown me off are the speeds:

https://i.imgur.com/ML37QaR.png

Wholesale seem to think my lowest speed (Range B - Low) is 74.4Mbps.

I am 1.5km from the cabinet, how is that even possible?!

I'm assuming this is a mistake in BT's data?
Standard User iand
(fountain of knowledge) Mon 17-Aug-15 18:46:51
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
* You take the chance with FTTC and get what you get. If FTTC is enabled on your cabinet then the suggestion is go for it. That said, at 1.5km, it does sound like you may not get 74M as this is normally available for around 600-800m. As I said you get what you get.
* can I also ask what page monitors you are using?

IanD
Standard User Toonshorty
(regular) Mon 17-Aug-15 19:52:41
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Re: How long for a cabinet to appear as accepting orders?


[re: iand] [link to this post]
 
In reply to a post by iand:
* You take the chance with FTTC and get what you get. If FTTC is enabled on your cabinet then the suggestion is go for it. That said, at 1.5km, it does sound like you may not get 74M as this is normally available for around 600-800m. As I said you get what you get.
* can I also ask what page monitors you are using?


Yeah, most houses on the street seem to be estimated 15Mbps, but there are a handful that are estimated 80Mbps. We're all on the same cabinet, can only assume it's a bug.

I was just using the page monitor extension for chrome.
Standard User Storm_Force
(regular) Mon 17-Aug-15 21:15:04
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
What does your phone line come back with as opposed the address?
Standard User deleted
(deleted) Mon 17-Aug-15 22:16:20
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Re: How long for a cabinet to appear as accepting orders?


[re: Storm_Force] [link to this post]
 
Mine was powered up and then some guy came and put white bits in it and said it would be ready in about a week. Was taking orders the next day and I was the first one on.
Standard User Toonshorty
(regular) Mon 17-Aug-15 23:08:29
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Re: How long for a cabinet to appear as accepting orders?


[re: Storm_Force] [link to this post]
 
In reply to a post by Storm_Force:
What does your phone line come back with as opposed the address?


Exactly the same results strangely.
Standard User Toonshorty
(regular) Thu 17-Sep-15 12:56:49
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Re: How long for a cabinet to appear as accepting orders?


[re: Toonshorty] [link to this post]
 
Engineer has just left, sadly I was right in thinking BT's estimates were rather optimistic for 1500m+.

http://www.speedtest.net/my-result/4670796540

I'll take that though, just under 20 down and around 4 up - not too shabby for the distance.
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