ECI Openreach FTTC modem and router stats

I've done a bit of searching around on this question, but I'm not totally clear of the answer.

I have the white Openreach FTTC modem from ECI - version ECI B-FOCuS V-2FUb/I Rev.B

It seems the only way to get router stats for this modem is to actually physically open it up and connect up to the printed circuit board (PCB) - there apparently isn't a way to do it without opening the modem box up, unlike the Huawei model.

My query is simple - have I understood that correctly, or have I been looking at out of date information?

TIA for any help.

That's the only way

Thanks for the quick reply... shame it's not possible without 'getting technical' but so be it.

I'm going to see what stats I can get out of the Home Hub 5 (it's a Plusnet Fibre connection so should work) - looks like you can only get a limited amount of info out of the HH5, but the RouterStatsHub software courtesy of John Owen seems to be a good way of doing it.

As long as its a HH5A

FWIW - I'm currently using an ECI - yep it's a pain not having line stats.
The only way I've found to monitor the health of my line is to keep an eye on my IP Profile using BT's official checker.

This link bypasses the first speed test so you can see your IP Profile quicker: http://www.speedtest.btwholesale.com/PerformanceTest...

In reply to a post by b4dger:

FWIW - I'm currently using an ECI - yep it's a pain not having line stats.
The only way I've found to monitor the health of my line is to keep an eye on my IP Profile using BT's official checker.

This link bypasses the first speed test so you can see your IP Profile quicker: http://www.speedtest.btwholesale.com/PerformanceTest...

Thanks, I hadn't thought of doing that. Useful URL too!

Presumably this only works for those whose FTTC service is delivered via BT Wholesale, so it wouldn't work for Sky or TalkTalk customers (at least those at LLU exchanges)... unless I've misunderstood things.

Yeah, it's a HH5A.

Thanks for your help BatBoy.

Cheers

Brilliant link! Thanks .

In reply to a post by binary:

Thanks, I hadn't thought of doing that. Useful URL too!

Presumably this only works for those whose FTTC service is delivered via BT Wholesale, so it wouldn't work for Sky or TalkTalk customers (at least those at LLU exchanges)... unless I've misunderstood things.

Yes that's right - it must be BT based to work.

NB. I posted this while I have a line issue of my own
Last weekend I lost half my VDSL speed - restarted router etc. rechecked IP Profile and it was still half my normal one. Picked a phone up and found it was dead. Tested in TEST socket, still dead.
xDSL only needs one wire to limp along while voice needs two wires - so I guess I've a breakage along the way.
I've been in the hands of Zen (my line provider) and OpenReach ever since... #Painful.

Brilliant link! Thanks .

Edited by b4dger (Fri 11-Sep-15 12:37:09)

Had the same problem here twice,no phone and drastic slow down in speeds.
Had to ring Sky to get Openreach out,had a bad connection on a joint first,then a couple of weeks later a break in the line.
Must have been that way for ages as in the 2 years ive had fibre it's now running the quickest it ever has.
Connected at 25536/4996, not fantastic but we are just over half a mile from the cab.

I'm sitting here waiting for my OR engineer
I'm hoping, once fixed the line will be better than before...

UPDATE: That didn't go very well.
The OR Engineer tried his best but hasn't been able to fix things. He believes my problem is where the line goes underground and he's only able to work on the overhead part of my connection. So another engineer will be required.

10 days so far with no land line and half-speed internet...

Edited by b4dger (Mon 14-Sep-15 12:53:27)

The /I revision of the ECI modem is obsolete by several years, and achieves inferior performance to the more recent /r models of ECI modems. The reference board design was completely redesigned for the /r revision.

The digital signal processing capabilities of the Lantiq VRX268 System-On-Chip (SOC) found in the ECIs has undergone improvement over those modem hardware revisions, and that is reflected in max sync rate achieved, error rates, SNR, and so on.

If you like the Lantiq and (unusually) it works better on your line than a Broadcom-based device then maybe source an ECI /r.