FTTC Availability

I currently have slow broadband - max 2.5Mbps, now less than 1Mbps. The slow speed issue has been escalated to Openreach, but I have been trying to establish whether FTTC is available. My exchange is Portishead SSPOR, and I'm on Cabinet 5, which has had FTTC since 2010.
My ISP, TalkTalk, says the fibre connection would be too slow to offer a service.
The BT checker suggests I could get an FTTC connection at 3-5Mbps
A chat agent with BT on the internet insisted I can get 'about' 60Mbps, and apologised for the BT checker being wrong.
So, who to believe?
The BT agent also suggested that FTTP would be available to me soon, but could not elaborate on what 'soon' meant.
Any informed opinions would be gratefully received. Or am I asking how long a piece of string is?

If you can get 60Mbit FTTC, Openreach surely wouldn't be planning FTTP. They roll out one or the other.

You need to find out where cabinet 5 actually is, and from that estimate how long your line to it must be.

Post a screenshot with results from the DSL checker preferably with a phone number. One person is clearly contradicting the other.

The DSL checker downstream line results are:
VDSL Range B 8.3 - 2.7
FTTP 330
WBC ADSL2+ up to 2.5
ADSL Max up to 2

This suggests that Infinity 2 at 60Mbps is a BT pipedream.
I would still be interested to know a timescale for FTTP though...

In reply to a post by Tertius:

The DSL checker downstream line results are:
VDSL Range B 8.3 - 2.7
FTTP 330
WBC ADSL2+ up to 2.5
ADSL Max up to 2

This suggests that Infinity 2 at 60Mbps is a BT pipedream.
I would still be interested to know a timescale for FTTP though...

To get the above FTTC estimate verified, can you find your nearest PCP/FTTC cab and determine the approx distance (NOT as the crow flies) to your property? The BT DSL checker has been known to occasionally give the wrong info.

To help you find your PCP enter your postcode & address here
https://windows.mouselike.org/be/index.asp?DoAction=...

Wrt FTTP, I presume the BT checker as showing 'FTTP On Demand' rather than 'WBC FTTP' for your property?

Edited by deleted (Sun 01-Oct-17 14:04:24)

Put your address into the Openreach When and where checker. If FTTP is planned, it will say so there.

FTTP is indeed 'on demand', and the Openreach file says 'FTTC & FOD Now' (Sep 17)

Linear distance to cabinet 5 is 0.8 of a mile, but the area is criss crossed by poles and cables, so I have no idea what the actual distance is.

What is the A and B range, you published the B range, which sounds like it would be better than what you have now, so if willing to pay the extra for the speed improvement then the answer is ignore what TalkTalk are saying and consider another provider who is not trying to protect their average speed.

If the checker was saying 2 to 4 Mbps for the FTTC range I'd be wary of switching but with the B top figure of 8 Mbps it seems likely you will get better than now, and even if its just 3 to 4 Mbps that would be a lot more useable than now.

Are any of your neighbours on FTTC and if so, what speeds are they getting?