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Standard User CJT
(experienced) Thu 07-Jun-18 10:23:07
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Re: FTTP ordered! - Previously a not spot!


[re: B31] [link to this post]
 
In reply to a post by B31:
Not going very well so far.


I�m also fuming that I am paying for a fibre service now, but can�t take it up. BT have said they�ll refund the difference when I�m connected - not overly happy about that, who knows when this situation will end.


If you don't get it resolved by phone, I'd recommend BT's Forum, it's staffed by dedicated UK employees.

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User B31
(member) Wed 27-Jun-18 22:51:44
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Re: FTTP ordered! - Previously a not spot!


[re: PaulKirby] [link to this post]
 
Looks like things are progressing, hoping to have it all installed within the next two weeks.

DSL checker looking good too, now advertising 1Gbps.

Pretty much six years since the estate was built.

Fingers crossed!

https://imgur.com/a/7oxHmgn



BT ADSL customer getting 4.2 Mbps (0.7 Mbps up) on a new road / new build development
(Was circa 1.6 Mbps for the first 4 years)
Standard User B31
(member) Wed 27-Jun-18 22:55:21
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Re: FTTP ordered! - Previously a not spot!


[re: CJT] [link to this post]
 
Cheers. Spoke to BT on the phone, told them I wasn't happy with waiting and they sorted out a one-off refund to cover the last couple of months. Better than nothing.



BT ADSL customer getting 4.2 Mbps (0.7 Mbps up) on a new road / new build development
(Was circa 1.6 Mbps for the first 4 years)


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Standard User PaulKirby
(knowledge is power) Thu 28-Jun-18 00:23:01
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Re: FTTP ordered! - Previously a not spot!


[re: B31] [link to this post]
 
In reply to a post by B31:
Looks like things are progressing, hoping to have it all installed within the next two weeks.

DSL checker looking good too, now advertising 1Gbps.

Pretty much six years since the estate was built.

Fingers crossed!

https://imgur.com/a/7oxHmgn

That is very good news.
Mine still says 330 down and 50 up, but that's fine.

Paul

BTBroadband - Ultrafast 2 + FVA
Exchange Name: Ilford Central (LNILC) Cabinet: 24
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)
Standard User PaulKirby
(knowledge is power) Thu 28-Jun-18 00:24:23
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Re: FTTP ordered! - Previously a not spot!


[re: B31] [link to this post]
 
In reply to a post by B31:
Cheers. Spoke to BT on the phone, told them I wasn't happy with waiting and they sorted out a one-off refund to cover the last couple of months. Better than nothing.

You just cannot fault their compo they give smile

Paul

BTBroadband - Ultrafast 2 + FVA
Exchange Name: Ilford Central (LNILC) Cabinet: 24
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)
Standard User Blmcg
(learned) Thu 28-Jun-18 13:03:28
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Re: FTTP ordered! - Previously a not spot!


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
Mine still says 330 down and 50 up, but that's fine.

Paul


Probably because you're on an ECI FTTP deployment. That's all it will ever go to for the foreseeable!

Blair McGregor
Network Architect - Syscomm
Standard User deleted
(deleted) Thu 28-Jun-18 14:17:07
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Re: FTTP ordered! - Previously a not spot!


[re: Blmcg] [link to this post]
 
Thought ECI and Huawei brands only applied to the FTTC cabinets, not FTTP deployments. I got the impression that the 1Gbps rollout was a gradual one
Standard User j0hn83
(experienced) Thu 28-Jun-18 15:08:43
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Re: FTTP ordered! - Previously a not spot!


[re: deleted] [link to this post]
 
In reply to a post by gigaplant:
Thought ECI and Huawei brands only applied to the FTTC cabinets, not FTTP deployments. I got the impression that the 1Gbps rollout was a gradual one


OpenReach used both the same vendors for the FTTP kit, both OLT's at the exchange and ONT's in customer premises.

They also have ECI/Huawei L2S's
ECI L2S can only do 1Gb GEA Cablelinks but the Huawei L2S can have 10Gb GEA cablelinks.

This is why some only see 330/50.

Almost every piece of ECI kit is inferior to the Huawei kit or it has an issue being upgraded on some way. It's not just the FTTC DSLAMs that are useless.

edit: to add, I'm sure there's also an issue where ECI OLT/ONT's can't do fva

Edited by j0hn83 (Thu 28-Jun-18 15:12:55)

Standard User PaulKirby
(knowledge is power) Thu 28-Jun-18 15:16:29
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Re: FTTP ordered! - Previously a not spot!


[re: j0hn83] [link to this post]
 
As far as I am aware we are on Huawei same as everyone else on our exchange so it might just be a waiting thing.

I also have FVA too.

Paul

BTBroadband - Ultrafast 2 + FVA
Exchange Name: Ilford Central (LNILC) Cabinet: 24
TBB Speedtest IPv4 | TBB Speedtest IPv6 | Ookla Speedtest | Linksys WRT 3200 ACM (BQM)

Edited by PaulKirby (Thu 28-Jun-18 15:18:11)

Standard User deleted
(deleted) Thu 28-Jun-18 15:34:29
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Re: FTTP ordered! - Previously a not spot!


[re: PaulKirby] [link to this post]
 
In reply to a post by PaulKirby:
As far as I am aware we are on Huawei same as everyone else on our exchange so it might just be a waiting thing.

I also have FVA too.

Paul

Most likely your exchange only has 1Gbps bt wholesale backhaul links rather than 10 Gbps links.
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