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Standard User Bill100
(regular) Mon 10-Jun-19 19:41:46
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Have Openreach forgotten to update the checker?

[link to this post]
Our road has been FTTP'd over the last year. The DSL checker shows most of the road as being able to order FTTP. However our property and a few neighbouring ones (which are in actually a different postcode) do not show availability frown

Interestingly the pole that feeds the properties has the same equipment as the rest of the road (the connector blocks wired in). Which leads me to think that it may actually be ready but someone has forgotten to press a magic button.

Is there any way to check or perhaps one of the gurus on this forum could nudge Openreach?

Edited by Bill100 (Mon 10-Jun-19 19:55:24)

Administrator MrSaffron
(staff) Mon 10-Jun-19 20:59:59
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Re: Have Openreach forgotten to update the checker?

[re: Bill100] [link to this post]
Email me [email protected] with details of the addresses affected and will pester as needed

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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