ONT BBU melted

following on from my previous post re the fault light on the ONT being lit. As was suggested on here I by passed the BBU and put the power lead straight into the main part of the ONT. when I took the BBU out and opened up the battery compartment, part of the scalloped battery holder had melted and the plastic sleeves had come off three of the four batteries. one of the battery terminals in the BBU seems he have been pushed out of alignment due to the plastic melting? So if you see the same light on your ONT check the BBU.
just waiting on OR to bring a new BBU

Well OR have just been and it now seems that there is no requirement to provide a battery back up. the OR engineer took away the melted BBU so that it can be examined but didnt provide a replacement, just agreed with what I had done, ie plug the o/p of the power supply straight into the ONT

If one kidney fails, we can live with one. Therefore all people with two should immediately volunteer to have one removed should they at some time in the future have a tissue match with someone with none.

The flaw in that is �?

Yeah the BBU, is no longer a requirement apparently. At least the OR bod took your melted mess away for you..

The BBU�s presence was only to satisfy an Ofcom ruling on the ability to use the FVA service in the event of a power cut.

Somethings changed somewhere, and this is no longer a requirement...

Also a handy cost saving for Openreach too.

I understand BT Wholesale will be scrapping FVA at some point in the future (next year?) which might explain why Openreach aren't that bothered about a BBU unit anymore as its primary function is to power the FVA port during a power cut. Good job I politely refused one a couple of years ago

https://postimg.cc/YLYBsqMr

In reply to a post by Zarjaz:

The BBU�s presence was only to satisfy an Ofcom ruling on the ability to use the FVA service in the event of a power cut.

Somethings changed somewhere, and this is no longer a requirement...

Also a handy cost saving for Openreach too.

that is what the OR bod said. happened about jan this year. as i have one of the newer ONT which had everything in one box only the lack of some led's gives away the fact that no BBU is now inside the case.

In reply to a post by baby_frogmella:

I understand BT Wholesale will be scrapping FVA at some point in the future (next year?) which might explain why Openreach aren't that bothered about a BBU unit anymore as its primary function is to power the FVA port during a power cut. Good job I politely refused one a couple of years ago

https://postimg.cc/YLYBsqMr

Wholesale never sold FVA (publicly).
Openreach are stop sell on FVA next year.
BBU is no longer installed except from manual temporary process for voulnerable customers.

The BBU only powered the voice ports and fibre anyway, data ports were disabled when running on battery mode (at least on the 4+2).

Edited by Blmcg (Tue 03-Sep-19 21:37:36)

Retailers are moving towards doing the voice port on their own hardware

In reply to a post by baby_frogmella:

I understand BT Wholesale will be scrapping FVA at some point in the future (next year?) which might explain why Openreach aren't that bothered about a BBU unit anymore as its primary function is to power the FVA port during a power cut. Good job I politely refused one a couple of years ago

https://postimg.cc/YLYBsqMr

Well we had no choice really, our copper line is NOT fit for a phone line due to so many faults on our copper line to a point when it became windy or rained our line would just go dead, and when it did work there was a HR Fault on it, sadly there is no spare pairs available.

So when BT installed our FTTP they also moved our phone line over to it too, we was also charged a £30 cease fee on the copper line, so if we get moved back onto that I will be demanding that back.

So I cannot see them dropping the FVA until all homes have a working phone line.

Paul

Edited by PaulKirby (Tue 03-Sep-19 22:11:23)

In reply to a post by MrSaffron:

Retailers are moving towards doing the voice port on their own hardware

Well BT would have to move us over to that free of charge if they were to drop FVA due to no working copper line here.

Paul

You should still be able to use BT's VOIP service. As Mr S says, you'll most likely be given a new BT router with a VOIP ATA built-in, so you can plug any analogue phone in the voice port on the router.

Just post you a new Home Hub

In reply to a post by MrSaffron:

Just post you a new Home Hub

Those are hubs are rubbish, I had sooo much issues and I refuse to use a product where you cannot report issues to be fixed.

Paul

In reply to a post by Blmcg:

In reply to a post by baby_frogmella:

I understand BT Wholesale will be scrapping FVA at some point in the future (next year?) which might explain why Openreach aren't that bothered about a BBU unit anymore as its primary function is to power the FVA port during a power cut. Good job I politely refused one a couple of years ago

https://postimg.cc/YLYBsqMr

Wholesale never sold FVA (publicly).
Openreach are stop sell on FVA next year.
BBU is no longer installed except from manual temporary process for voulnerable customers.

The BBU only powered the voice ports and fibre anyway, data ports were disabled when running on battery mode (at least on the 4+2).

Thanks for clearing that up. Probably a moot point now, but do other CPs actually have the option of buying FVA from BTW/Openreach? AFAIK its only BT Retail who offer it.

In reply to a post by baby_frogmella:

You should still be able to use BT's VOIP service. As Mr S says, you'll most likely be given a new BT router with a VOIP ATA built-in, so you can plug any analogue phone in the voice port on the router.

As long at that VoIP hardware can connect to our Router which is connected to the ONT that's fine, I am not going back to BT stupid rubbish Smart Hub, nothing but issues and no place to report the issues, so they never get fixed.

Paul

I just spoke to BT and they told me that they have not heard or have any plans to drop their FVA Service.

And they said to just continue using the phone on the ONT with our 3rd party router connected to the ONT and I will be fine due to FVA uses VoIP which is built into the ONT.

As for the BBU, I was told they are only installed for people that are vulnerable or certain people that ask for it.

They did say they are phasing out or have phased out the old PSTN Network from 2025.

So I don't know where this info of FVA being dropped is coming from.

Even the BTOR Price plan still has FVA on it showing its not being dropped.

*** update ***
I did just find this NGA2007/19 Notification of Fibre Voice Access stop sell, so I am going to ask BT about that.

*** update 2 ***
BT Told me the following about the above link for call providers:

FVA services that are already in place will continue to be supported, while Openreach work with CPs to migrate end customers away from FVA to an alternative method of supporting voice products.

So they are aware of it, see conflicting information even from the same team (one saying its not going and the other saying it is) LOL.

But we will see what happens.

Paul

Edited by PaulKirby (Wed 04-Sep-19 12:06:35)

In reply to a post by PaulKirby:

So they are aware of it, see conflicting information even from the same team (one saying its not going and the other saying it is) LOL.

Both are correct. It is going away, in the sense that they are stopping selling it. But it's not being taken away from existing users (yet).

In reply to a post by candlerb:

In reply to a post by PaulKirby:

So they are aware of it, see conflicting information even from the same team (one saying its not going and the other saying it is) LOL.

Both are correct. It is going away, in the sense that they are stopping selling it. But it's not being taken away from existing users (yet).

So what will the voice part be ?

In reply to a post by Taras:

So what will the voice part be ?

Your choice of:
* VOIP from your ISP, using an ATA port on your ISP-provided router
* VOIP from a third party, via a separate ATA that plugs into your LAN

Many people with mobiles won't bother at all. Only call centres care about fixed telephony, and they'll be all VOIP too. Hence the end of the PSTN.

In reply to a post by candlerb:

In reply to a post by Taras:

So what will the voice part be ?

Your choice of:
* VOIP from your ISP, using an ATA port on your ISP-provided router
* VOIP from a third party, via a separate ATA that plugs into your LAN

Many people with mobiles won't bother at all. Only call centres care about fixed telephony, and they'll be all VOIP too. Hence the end of the PSTN.

So no actual product from openreach as such ?

In reply to a post by candlerb:

In reply to a post by Taras:

So what will the voice part be ?

Your choice of:
* VOIP from your ISP, using an ATA port on your ISP-provided router
* VOIP from a third party, via a separate ATA that plugs into your LAN

Many people with mobiles won't bother at all. Only call centres care about fixed telephony, and they'll be all VOIP too. Hence the end of the PSTN.

Yeah, I was talking to BT this morning about the hardware that would be used for this.

I also stated that I wouldn't be happy to use their Hubs for this due to I have had too many issues with them in the past.

But would be happy to use an Ethernet based Device that is plugged into our 3rd Party Router which the phone plugs into, or even use a VoIP Phone and either of those would connect to their VoIP or what ever service they end up using.

While they didn't say how they will be providing this new phone service, I am thinking there will be options due to it couldn't be just built into their router because what if I was with another broadband provider and had my phone service with a BT, that might become an issue, whereas a drop in Ethernet device would / should be fine no matter what broadband provider you are using.

In the worst cases when the change over happens I would probably just go buy a new 3rd party router with built in VoIP that fits our needs.

But yeah they said they are a long way off from moving that direction and that they will let all their customers long before it happens.

But all that money that they spent on the original 4 data + 2 Phone port ONT to then the 1 data + 1 Phone port ONT to then possibly newer ONT without the phone port is just mad.
Sure technology changes all the time, but still mad LOL

Paul

In reply to a post by Taras:

In reply to a post by candlerb:

In reply to a post by Taras:

So what will the voice part be ?

Your choice of:
* VOIP from your ISP, using an ATA port on your ISP-provided router
* VOIP from a third party, via a separate ATA that plugs into your LAN

Many people with mobiles won't bother at all. Only call centres care about fixed telephony, and they'll be all VOIP too. Hence the end of the PSTN.

So no actual product from openreach as such ?

I don't think there needs to be a product from Openreach, just leave it down to the ISP to provide it if required. Sky will be providing a VoIP service using their new hub plus there are numerous VoIP providers to choose from.

Unless OFCOM remove the Voice USO from Openreach (BT) there will have to be a product from either OR or BTRetail to allow the Voice USO to be met in Fibre only areas.

At present the USO is provided by OR but this could change is OFCOM become satisfied that the Market in Fibre areas is competitive and remove the Voice USO from Fibre only areas or transfer it to BTRetail. This would be an about face as historically OFCOM/BT have tried to keep regulation on OR and left Retail free to compete.

Three would be justification for this as the number of non BT Fibre only areas has increased and this would remove the requirement on BT to provide Fixed voice to these areas as well where there is often a lockout that leads to conflict.

While OR will stop providing FVA the technology behind it can be used to provide a VOIP service over any access technology so Retail may just take over the platform and run it in a seamless way. Only real OR part is the 128Kb path and that is not really required if any service over 10Mb is provided, so only at voice only sites and prices are such that the CP will just take a 10Mb product but not supply it to the end user.