I need some advice please.
I have been having problems with my current ISP (Toople). I am not going to get into the details but if you really want a background, here is a previous link to my woes:
They sent someone from Openreach round on Thursday but they told him I had a crossed line so he couldn't fix the problems. He told me to call and tell them to explicitly raise a Broadmand error. But now I cant be arsed at all as I have already decided to leave these incompetents...
So, I am not currently in a contract with my current ISP and after getting fed up, on 27 September 2019, I gave them notice that I will be leaving.Even thogh I asked them to confirm, they didn't bother and so on the following Monday, I called them to ask the status. One of the CS people told me that I could move as I was not in contract. Obviously I am OK (tho not happy) to pay them off for the remaining notice period.
Now on 27th, I asked Virgin to install their broadband and they are due to install the new service on the morning of Wed 9th October 2019 (during the notice period). As I said I don't care if it is in parallel with the existing contract I assume so loag as I pay off the current ISP.
In the transfer process I am worried something will go wrong. My biggest worry is that the current ISP will not release the family phone number which we have had for 30 years.
Should I worry? Do I need to worry? Can I do anything to mitigate any problems?
Thank-you for any advice...
Edited by ImranQ (Sun 06-Oct-19 23:43:56)