FTTP without phone line

Hi all, I have FTTP through A&A and am wondering if I can safely cancel my copper phone line (and move to VoIP) since it's exorbitantly expensive. Has anybody done this?

I am not sure if I need to ask A&A or BT to confirm whether this will work.

It's the best thing to do. You don't need the copper line which obviously isn't required for FTTP and you can save money. Many people with FTTP use VOIP for their phone calls.

You may have check with your phone line supplier that cancelling the phone line will not affect the FTTP connection, I recall that on the PlusNet FTTP trial some customers lost the broadband when the phone line was stopped because their systems didn't cope with a broadband account with no phone number.

Edited by Realalemadrid (Tue 08-Oct-19 09:41:04)

You should confirm with A&A to be 100% sure - but almost certainly they have installed standard Generic Ethernet Access, rather than the Transition Product variant. The latter gives reduced pricing when associated with an existing copper PSTN line. Even then, cancelling the copper line should not cancel the FTTP service, it would just result in an increased wholesale price to A&A.

Don't cancel your existing line with your existing provider. Instead, start a transfer of your phone number to your chosen VOIP provider - when this completes, it will automatically cease the old line.

https://www.ispreview.co.uk/index.php/2019/04/swappi...

Though as pointed out by other poster there is the two sets of FTTP pricing, one assuming someone is paying copper line rental and one not. So its check with A&A which is the case for their service.

Also what nobody has said yet is that you "might" be charged a one off cease of copper line fee, I think its about £30 ish I know it was when we moved our phone over to FVA two or so years back.

Paul