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Standard User Spuriousfish
(regular) Tue 05-Nov-19 12:39:08
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New FTTP install questions


[link to this post]
 
Our rural exchange is only ADSL at the moment but currently the area has FTTP being laid which supposedly will be going live to us in March 2020.

We're told that the fibre will be laid along the roadside and that when its available to us for a connection we need to contact our ISP and order it. At this point we're told that a surveyor will come along to plan the route from road to house.

There are a number of questions about this change over process but to start...

1. Does the home owner have to pay for the final link from road to house?
2. Will we be able to choose from a number of ISPs for our supply?
3. Will the copper link be kept for the phone service or do we have to switch to Voip?

Any help with answers to the above would be very useful.
Standard User Zarjaz
(eat-sleep-adslguide) Tue 05-Nov-19 12:46:14
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Re: New FTTP install questions


[re: Spuriousfish] [link to this post]
 
In answer to 3, the copper will be left in situ, you’ll not be forced into a VOIP service.

Standard User burble
(member) Tue 05-Nov-19 13:37:31
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Re: New FTTP install questions


[re: Zarjaz] [link to this post]
 
For no2, if it's BT/Openreach there are a number of ISP's who can give you a service in a similar way to what you get now, also soon to be joined by Sky and TalkTalk.


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Standard User ian72
(eat-sleep-adslguide) Tue 05-Nov-19 13:59:10
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Re: New FTTP install questions


[re: Spuriousfish] [link to this post]
 
BT did our estate for fibre and I was able to upgrade from FTTC to fibre with no install charge and £41 per month for 150/30 with weekend calls. There wasn't a need to survey - the engineer came out one day to run the cable to the front door and then came back a week later to do the internals (same engineer).

Question is, is it BT laying the fibre or one of the other fibre providers as that could alter the answer significantly.
Standard User Spuriousfish
(regular) Tue 05-Nov-19 15:44:50
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Re: New FTTP install questions


[re: ian72] [link to this post]
 
Thanks for the replies.

It's BT/Openreach installing the fibre or at least one of their contractors.
Administrator MrSaffron
(staff) Tue 05-Nov-19 16:57:34
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Re: New FTTP install questions


[re: Spuriousfish] [link to this post]
 
As its Openreach, then the standard install fees will apply as per adverts on the FTTP providers sites. Unless you have a big long private drive e.g. 300 metres

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User kitcat
(experienced) Tue 05-Nov-19 17:05:53
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Re: New FTTP install questions


[re: Spuriousfish] [link to this post]
 
Spuriousfish

1. Unless you are a long way from the road you only pay the standard install fee as quoted by each supplier. ( If a long way excess fees may apply)

2.As it is Openreach you will be able to choose from number of suppliers ( there is a list on this site use the "find a supplier link" at the top of the home page filtered for FTTP)

3. The copper will remain ( at present) for voice service , But you may be offered a VOIP service by some suppliers instead. .
Standard User threelegs
(regular) Tue 05-Nov-19 17:08:32
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Re: New FTTP install questions


[re: kitcat] [link to this post]
 
how does your copper get from the road to the house now?
Standard User Spuriousfish
(regular) Wed 06-Nov-19 08:53:25
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Re: New FTTP install questions


[re: threelegs] [link to this post]
 
Thanks for all your replies

The current cu cable is just run across the road, possibly in a conduit and then buried directly in the ground upto the house - no conduit.
Standard User dect
(experienced) Wed 06-Nov-19 10:02:54
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Re: New FTTP install questions


[re: Spuriousfish] [link to this post]
 
In reply to a post by Spuriousfish:
Thanks for all your replies

The current cu cable is just run across the road, possibly in a conduit and then buried directly in the ground upto the house - no conduit.
Once Native FTTP is available for you to order it would be really good if you could do some posts explaining the steps/hoops you go through to get connected to help others in a similar position with direct buried cables.
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