speed dropped

hi all. I have noticed lately that the speed i get from my BT fttp service has dropped dramatically ie by a third. I am on the fibre 150 service which has been solid at approx 145 ish down and 30 up but now wheni do a speed test via this site I only get 93 down and 30 up


11-05-2020 13:40:54 (GMT)
92.7 Mbps
30.5 Mbps
BT


10-05-2020 10:45:52 (GMT)
93.5 Mbps
29.7 Mbps
BT

27-04-2020 19:45:07 (GMT)
93.7 Mbps
30.3 Mbps
BT

22-04-2020 16:31:23 (GMT)
147.3 Mbps
29.8 Mbps
BT

20-04-2020 14:01:55 (GMT)
145.4 Mbps
30.0 Mbps
BT

14-04-2020 18:31:06 (GMT)
148.1 Mbps
29.8 Mbps
BT

10-04-2020 16:44:15 (GMT)
149.5 Mbps
29.9 Mbps
B

some recent results shown, should i be complaining to bt? everything is connected by cables ie no wifi. if i use the bt speedtest it shows 150/30(surprise?)
thanks

solved, i had nudged a cable with my foot that wasnt correctly seated. all back to 150/30 now. just have to ring up and see if i can now upgrade to the 900 package without the silly on screen qouted prices.

Yeah that's about the speed we got on BT 300Mb package when our old Switch decided to start to die, where the link speed on its ports would drop from 1Gbit to 100Mb resulting in around 90Mbits.

Glad you sorted it.

Paul

What price do you see on screen, of you don't mind me asking?

In reply to a post by PianSomB:

What price do you see on screen, of you don't mind me asking?

I get shown the >> following (taken just now) << when I check the prices for Full Fibre, please be aware I paid less than what is displayed when I ordered over the phone which I have always done and have always got a good price at the time of ordering.

Hope that helps.

Paul

Thanks

That is the same pricing as I saw, in Mar when I was one month in to a 2y contract at £50/m (give or take a penny).

When I called up I was offered the 500 package for £55 and the 900 for £58/m for a new 2y. I have heard rumours of people getting 900 at £55.

I don't see that there is any disadvantage to us consumers in sharing pricing. Am I missing something?

EDIT - to correct my original price from £60 (mistype) to £50

Edited by deleted (Mon 11-May-20 21:56:23)

Well I don't normally say what we were quoted just in case it was a personal quote, but where other have said they were quoted the same price.
So I can say we are one of a few that were quoted the £54.99 for Full Fibre 900 + Line Rental (so about £35 for just the broadband), which was what we were paying for their 300 package.

It was BT that quoted that price to me, I didn't even have to haggle for that price, when I heard the price I had to ask her again just in case I miss heard her.

So it was the same price that we were already paying for the 300, so... for the same price with 3x the down and 2x the up speeds, its a no brainer.

Paul

£100 cashback If you purchase any Ultrafast package via Quidco - but for new BT customers only. Which works out around £55 over 24 months. Far easier than haggling over the phone

Post deleted by MrSaffron

that is the worst tester I have ever used