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Standard User PS123
(learned) Tue 30-Jun-20 23:45:46
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Re: BT Full Fibre 500


[re: oldskool] [link to this post]
 
In reply to a post by oldskool:
I went from Plusnet FTTC to BT FTTP and BT put in the instruction to take over the phone line. That in turn cancelled the FTTC service.

It disconnected before 6am and then the engineer turned up later that day and connected up FTTP.

Maybe in your case it was an error?

Apart from an upload issue, all good.

https://www.speedtest.net/result/9686055666.png


My old provider was PN and BT put the request to transfer the voice line but something somewhere went wrong.

PN mentioned that they put a cease order through when I called them but hinted that it was BT to blame for not telling them. I still haven’t got to the bottom of where it which side wronged, pas had a long wait to get through to BT so I hung up.

As the saying goes. I will try to get to the bottom of this.
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