In reply to a post by Zarjaz:

..... but strangely, someone turned up to install a copper line at a property having FTTP installed ... why not just enable it over the fibre. ?!?!

May I ask (sorry for butting in) can we keep our original number we have had for many years over copper should we move to VOIP

Sorry, no idea.

I *think* what you’d do, is port the number to a VOIP provider prior to the move.

No reason if upgrading from copper voice to voice over broadband that you cannot keep the number. All down to the phone operator and what they do.

Thank you.

When I placed my order it allowed me to enter our existing number and I'm expecting it to be moved to BT.

Judging by the posts above we can use the phone by plugging it into the socket on the back of the Smart Hub 2 as shown here.

What's the situation if I want to use my own router, anyway to still connect the phone?

I don't think I've seen any third party routers with a socket to plug a phone in.

While we don't use the phone for any outgoing calls we do use it for a few incoming calls so it would be good to keep it working if possible.

Edited by StuB (Thu 09-Jul-20 16:33:57)

Thanks for the info. As the house has solid walls the insulation in question would be 4 inch of external topped with render the whole of the external cable run would be covered and inaccessible in future.

In reply to a post by StuB:

What's the situation if I want to use my own router, anyway to still connect the phone?

Does you're router have a phone socket.

In reply to a post by StuB:

What's the situation if I want to use my own router, anyway to still connect the phone?

No.
If you're on Digital Voice (VOIP over the fibre) you need to use the BT Smart Hub to use the landline.

In reply to a post by Zarjaz:

In reply to a post by Highland76:

In reply to a post by APTMAN:

you could get rid of your land line phone and use VOIP. (look in the VOIP section of the forum).

A voice service is already included with BT FTTP - whether you use it or not.

..... but strangely, someone turned up to install a copper line at a property having FTTP installed ... why not just enable it over the fibre. ?!?!

You can plug a normal phone into the Hub. You also get a couple of cordless handsets supplied with the Digital Voice service. And there will likely be a way of connecting normal wired phones in remotely from the Hub in the near future that doesn't involve having to use the existing wiring in your house.

In reply to a post by StuB:

Thanks for the info. As the house has solid walls the insulation in question would be 4 inch of external topped with render the whole of the external cable run would be covered and inaccessible in future.

As would be the CSP also .... not good. It’ll be all OK, as doubtless the insulation people will tell you, but the day you have an issue, you’ll be stuffed. It happens all the time with copper, and it’ll be much of an issue with fibre.