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Standard User jpm
(learned) Tue 14-Jul-20 13:12:55
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Data behind Ofcom availability checker


[link to this post]
 
Usually the Ofcom checker is fairly accurate, but where it falls down is not providing the source of the information.

I'm searching on postcode WC2N 4HE which is coming up as having a 900Mbps up/down service available in the whole postcode - but I have no idea which provider is being referred to. I've been through the London providers that I'm aware of and nothing is coming up.

Does anybody know which provider is in this part of town?
Standard User j0hn83
(fountain of knowledge) Tue 14-Jul-20 13:33:32
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
G.Network, with OpenReach FTTP very near. Community Fibre also very near.
Standard User jpm
(learned) Tue 14-Jul-20 13:36:57
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Re: Data behind Ofcom availability checker


[re: j0hn83] [link to this post]
 
Yeah I thought G.Network might be involved because it's their patch, their site doesn't agree though. I've emailed our account manager.


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Standard User j0hn83
(fountain of knowledge) Tue 14-Jul-20 13:38:05
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
Thinkbroadband maps seem to think they have pretty full or near full coverage in that area.
Administrator MrSaffron
(staff) Tue 14-Jul-20 14:03:46
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Re: Data behind Ofcom availability checker


[re: j0hn83] [link to this post]
 
Hyperoptic

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jpm
(learned) Tue 14-Jul-20 14:21:57
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Re: Data behind Ofcom availability checker


[re: MrSaffron] [link to this post]
 
I saw that come up in your checker, Hyperoptic is only available at some of the addresses on the street, assuming their own website is returning accurate results.

Edited by jpm (Tue 14-Jul-20 14:22:21)

ISP Representative Hyperoptic_CS
(isp) Thu 16-Jul-20 10:28:07
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
Hey there! Please send us your full address in a PM and we'll check it out.

Customer Support
www.hyperoptic.com

Prefer to talk to the team? Call Customer Support on 0333 332 1111 or email to [email protected]
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User deleted
(deleted) Fri 17-Jul-20 00:55:41
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
That's amusing, I have 900Mbps BT FTTP and it says Ultrafast isn't even available here!
Standard User PaulKirby
(knowledge is power) Fri 17-Jul-20 05:03:54
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Re: Data behind Ofcom availability checker


[re: deleted] [link to this post]
 
In reply to a post by max1486:
That's amusing, I have 900Mbps BT FTTP and it says Ultrafast isn't even available here!

Well BT's 900Mb FTTP Package is called "Full Fibre" or are you referring to a business connection.

Either way we use to get that a lot with BT's Site.

Paul

Standard User deleted
(deleted) Fri 17-Jul-20 13:27:42
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Re: Data behind Ofcom availability checker


[re: deleted] [link to this post]
 
In reply to a post by max1486:
That's amusing, I have 900Mbps BT FTTP and it says Ultrafast isn't even available here!

Me too, Im just waiting on the installation, but went live on the BTW checker 8 days ago.
Standard User jpm
(member) Fri 19-Feb-21 19:23:24
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
Another postcode that I can't find any corresponding broadband options for, this time it's PO15 5RQ. Ofcom checker says 1000Mbps symmetric, I'm at a loss as to what the provider might be.
Administrator MrSaffron
(staff) Fri 19-Feb-21 22:28:05
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
Ofcom would need to answer you.

They do include some metro networks and leased lines in their data, thinkbroadband does not.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jpm
(member) Sat 20-Feb-21 10:24:56
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Re: Data behind Ofcom availability checker


[re: MrSaffron] [link to this post]
 
It would be strange to count leased lines I think, since then the majority of the country could get symmetric 10Gbps.

There doesn't seem to be a way to get Ofcom to respond to these sorts of queries, so I'll just chalk this one up to a database error, or an unknown provider that is bad at marketing.
Standard User candlerb
(fountain of knowledge) Sat 20-Feb-21 11:37:34
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Re: Data behind Ofcom availability checker


[re: jpm] [link to this post]
 
In reply to a post by jpm:
It would be strange to count leased lines I think, since then the majority of the country could get symmetric 10Gbps.

There doesn't seem to be a way to get Ofcom to respond to these sorts of queries, so I'll just chalk this one up to a database error, or an unknown provider that is bad at marketing.


Checking that postcode in the OR checker, my guess is that the Segensworth Business Centre has its own in-house ISP offering, which is effectively reselling a leased line to its tenants.
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