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Standard User bl1973
(newbie) Mon 03-Aug-20 21:55:55
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Help regarding new fibre connection.


[link to this post]
 
Any help or advice appreciated - have tried with BT and gotten nowhere.
Live 1.5 miles away from fibre enabled cabinet - told too far for FTTC.
Stuck on ADSL with speeds of 2-3Mb and no plans for any upgrade or improvement.
Have tried USO route told 4G is only solution and tried BT EE 4G.
Gave it a try for a month - connection kept dropping out and speed generally around 7Mb.
I think the mast is relatively over capacity as the signal strength was fine solid 3 bars on the EE modem. Not far from mast and good line of sight so should have worked but didn't. Also didn't allow me to connect to secure server to access work emails at home.
Have letter from BT basically saying I have no options and can appeal to ombudsman if I wish.
Have tried community partnership and quoted roughly £25k per household for FTTP. We asked for a quote for FTTC with a new cabinet and awaiting to see if they will give us a price for this - multiple other households in similar situation.
Noticed a lineman working on the pole outside my house a few weeks ago.

https://postimg.cc/XGLp9KcL

Does this pole have fibre?
Apologies for photo can take more if required.
If this does have fibre why were we quoted over £25k for a distance of roughly 100m from pole to house?
If anyone can clarify re pole appreciated or any routes or advice I can try.
Many thanks in advance.
Standard User Zarjaz
(eat-sleep-adslguide) Mon 03-Aug-20 22:10:22
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
No, that pole doesn’t have any fibre on it.

Standard User bl1973
(newbie) Mon 03-Aug-20 22:12:54
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Re: Help regarding new fibre connection.


[re: Zarjaz] [link to this post]
 
Fair enough - thanks for the quick reply - any other options that you know of?


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Standard User PaulKirby
(knowledge is power) Tue 04-Aug-20 02:07:43
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
A way to notice fibre cable is that they normally have a yellow line / stripe along the cable.

Like the cables >> shown << here, not too sure if they have changed the cables since ours was installed.

Paul

Standard User Taras
(eat-sleep-adslguide) Tue 04-Aug-20 08:11:39
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Re: Help regarding new fibre connection.


[re: PaulKirby] [link to this post]
 
yeah ours has the yellow stripe.
Standard User busterboy
(committed) Tue 04-Aug-20 08:38:13
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Re: Help regarding new fibre connection.


[re: Taras] [link to this post]
 
In reply to a post by Taras:
yeah ours has the yellow stripe.


And ours.

BTBroadband
Standard User MHC
(sensei) Tue 04-Aug-20 09:45:21
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
1.5miles in NOT too far for FTTC. It may well be that FTTC will not offer a noticeable improvement over what you have.

I was involved in an upgrade on a line at just under 3km - almost 2 miles and that is currently getting FTTC at 3Mbps although the checker estimates 1.9 max but also shows the 3.09 max observed.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Fastman3
(regular) Tue 04-Aug-20 11:04:14
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
the only option for CFP is now FTTP
Standard User Fastman3
(regular) Tue 04-Aug-20 11:08:02
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
tso the question how many premises did you ask for on your CFP i the price for 4 might be very different for the price of say 30 or 40 - how many did you actually ask for

Please note you will have got what you asked for
Standard User APTMAN
(member) Tue 04-Aug-20 11:58:33
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Re: Help regarding new fibre connection.


[re: bl1973] [link to this post]
 
What area are you = post code.?
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