How much would it take and how to do? Fttpod.

To start off.
Back in 2019 I upgraded to sky superfast this after the upgrade I had latency issues and line dropping out randomly. 6 months later openreach engineer 2/3 (first one didn't show up) : your line has high attunement. Next schedules a second visit in which the engineer checks the man hole says that my line is too overused by other houses and says to me that it would better to get a fttp installed instead as there is a cable 25 meters away from my house and the other solution is a whole new copper cable would be needed to be digged 400 meters. Now I just want to know how can I go about getting a isp to agree to installing a fiber cable from man hole to my house. For example Fttpod 300/30 is available. So I got a quote before hand which was £6900 ex vat so I showed openreach engineer says is too high for distance.



summary I just want to know who to phone to get a fttp line installed into my premise so i can end this nightmare of engineer after engineer only able to keep the speed for 2 days. .

Edited by deleted (Sun 16-Aug-20 16:45:03)

The quote is likely to be reasonably correct, assuming that it's from a desk-based survey. The next step is to pay a non-refundable £250 for a physical survey at which point the cost will be confirmed - this could be more or less than the quote you have (mine was more than the initial quote).

I'm afraid the engineer's opinion doesn't count for anything here and even if there is fibre running through a nearby duct it doesn't mean that it's a simple job - your aggregation node may be much further away.

I ended up paying around £9k for a run to the aggregation node which was 800m away. I know there is fibre a lot closer to that (for example an FTTC cabinet less than 100m away) but that's not what matters for an FTTPoD installation.

So if you have the inclination and the available cash you will need to get your credit card out.

Edited by JonRennie (Sun 16-Aug-20 17:12:17)

Unsure why Openreach engineers are advising you upgrade to FTTPoD - if there are stability issues then your ISP should push to get them resolved. It sounds like whoever comes out just can't really be bothered to pull a new cable or try swapping pairs around.

If OR don't think it's worth spending money to patch up the copper network then I guess they could deploy FTTP instead, but I don't see why it should be on you to fund it.

Edited by jpm (Sun 16-Aug-20 17:53:04)

Apparently it because of the new houses in area using too much of available connection. To resolve it the normal way a new copper cable would have to be digged 400 meters to manhole. Instead of that he says i should look into getting fiber cable extended to my property which is only 25 meters.

Sorry, but you're being told complete nonsense.

Reading between the lines about needing a new copper cable it sounds more like all the spare pairs are being used on an existing cable to your property so the Openreach engineer couldn't move you onto a different pair on that existing cable which may have helped reduce line attenuation.

I agree with JonRennie, if your serious about getting fttp then I would pay for a survey and get an actual cost to provide FTTPod to your property.

Edited by deleted (Sun 16-Aug-20 21:52:56)

I think you are right.

You've been told a lot of porkies as other have rightly pointed out.Some of the things said makes no sense

Back in 2019 I upgraded to sky superfast this after the upgrade I had latency issues and line dropping out
randomly. 6 months later openreach engineer 2/3 (first one didn't show up) : your line has high attunement.

High attenuation would mean simply lower speeds not latency issues. When you say your line is dropping is, that via wifi or Ethernet?

Latency issues can be a faulty router to contention and network issues beyond OR's reach and really the ISP's issue which would be Sky's problem.

Basically you've been fobbed off - worse still is the response from the engineer.

+1 to the nonsense stuff

If FTTP is 25m away now also who can actually order it? A fibre cable passing close by does not necessarily mean you can get it cheaper, since it may be just enough fibre to supply some properties further down the road and more would need to be run to support you.