In early 2017 I moved onto a newbuild development (still being constructed) in a semi-rural setting on the edge of a market town consisting of roughly 200 houses.
Although the development was built during 2017 and 2018 Openreach did not install native FTTP and we have been serviced by FTTC/VDSL from a DSLAM roughly a mile away. While "ok" it was with some relief that we noticed the Openreach Fibre Checker was updated early last year to confirm FTTP was being rolled out to our postcode(s).
Over the course of last year, both I and several like-minded neighbours liaised with the "Fibre Enquiries Team" at Openreach who confirmed, numerous times, that FTTP was confirmed for our addresses and we were given tentative "Available to order" dates. These dates slipped several times, in no doubt partially due to COVID, but we were continually reassured that FTTP would be available soon.
There was an increase in Openreach activity earlier this year on the estate and sure enough as of March a cluster of addresses in the centre of the estate are able to order WBC FTTP. Availability can be confirmed by the Openreach checker, the BT Wholesale checker, numerous consumer ISP checkers and I know a couple of the lucky homeowners personally - I've seen the ONT(s)
Great news! Not so fast......
With a subset of houses being able to order FTTP in March I liaised with the Fibre Enquiries Team one last time for an update for my property (roughly 50 metres from aforementioned properties) - "Our engineering will take place over the coming month/s. If everything goes to plan, fibre broadband should be available to order by the end of April 2022"
This was the fifth time the "Available to order date" had been pushed back so, slightly annoyed, I emailed Clive Selley (not that I expected him to respond, rather get the attention of someone who would contact me). I explained the above, namely for a year we'd been assured FTTP was on the way and that a number of properties had already been lucky enough to order it. Essentially I just wanted to understand if "April 2022" was realistic or not.
I got a response today - The project has been cancelled due to a lack of funding and the rest of the estate will not be provided with FTTP. The dates, and assurances, we'd been given were "system errors".
All of the work required to get fibre from the 'head-end' exchange some 8 miles away into the centre of the estate has been completed and acknowledged as completed by Openreach, and 15 - 20 homeowners can, and have, ordered native WBC FTTP. Then Openreach, with arguably the difficult infrastructure work done, cancels the project (their terminology not mine).
Does that sound plausible? Has anyone else experienced this?
Edited by BrumskiG (Fri 09-Apr-21 18:59:57)